1133883 - Browser Crash on page load of a mobile site

Status: RESOLVED WORKSFORME

(Firefox :: Untriaged, defect)

Description

[kwoolfm]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:35.0) Gecko/20100101 Firefox/35.0
Build ID: 20150122214805

Steps to reproduce:

Went to m.whiskeymiltia.com. 


Actual results:

Hangs then crashes


Expected results:

Should display our mobile version of whiskeymilitia.com (though there are major differences)

Comment 1

[[:Aleksej]]

Hang reproduced.

firefox-35.0.1.ru
It didn't crash, so I used "kill -ABRT":
bp-ed1bad41-fc42-4c42-8211-a26222150222 [@ libpthread-2.19.so@0xe7fc ]


2015-02-22-03-02-06-mozilla-central-firefox-38.0a1.ru.linux-x86_64
At first it just loaded the normal version, but trying in another tab led to something bad.  It says a tab (the other tabs, or all tabs?) crashed.  Apparently when I clicked "debug this tab", it sent crash reports:
bp-88e3db8a-4668-4291-90d5-b3cbf2150222 [@ libpthread-2.19.so@0xc08f ]
bp-7f49c41c-04ff-445d-82e0-cace02150222 [@ mozilla::detail::AtomicBaseIncDec<unsigned long, (mozilla::MemoryOrdering)1>::operator unsigned long() const ]


Reporter, can you try making a minimized testcase, please?

Comment 2

[[:Aleksej]]

(In reply to [:Aleksej] from comment #1)
> 2015-02-22-03-02-06-mozilla-central-firefox-38.0a1.ru.linux-x86_64
> At first it just loaded the normal version, but trying in another tab led to
> something bad.  It says a tab (the other tabs, or all tabs?) crashed.

It also said about the hangy tabs that they were slowing Firefox down.

Comment 3

[kwoolfm]

Unfortunately our mobile site is contracted out to a 3rd party which scrapes the site so we don't have a direct control over the development environment to try to simplify the site.

Comment 4

[Simona Badau, Desktop QA]

I could not reproduce the crash/hang on the latest Nightly 46.
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:46.0) Gecko/20100101 Firefox/46.0
Build ID: 20160106030225

Kwoolfm, are you still experiencing these crashes on the latest Firefox versions (current Firefox 43.0.1 or Nightly 46)?
https://www.mozilla.org/en-US/firefox/new/
https://nightly.mozilla.org

Comment 5

[Simona Badau, Desktop QA]

Checked the Socorro reports for the crash signatures mentioned in Comment 1 for the last 28 days. 
I only found 2 reports for the last signature [@mozilla::detail::AtomicBaseIncDec<T>::operator unsigned long const} and those for Firefox 38.0.5 version:
https://crash-stats.mozilla.com/report/list?range_unit=days&range_value=28&signature=mozilla%3A%3Adetail%3A%3AAtomicBaseIncDec%3CT%3E%3A%3Aoperator+unsigned+long+const#tab-reports 

Considering the small amount of crashes (none of them on the latest releases) and based on the fact I couldn't reproduce the issue I'm closing this issue as Resolved Worksforme. 

If anyone else is still reproducing this issue on the latest release, please fell free to Reopen it. 

Thanks!