1136356 - Protonmail shows "No connection" error in Nightly.

Status: RESOLVED WORKSFORME

(Firefox :: Untriaged, defect)

Description

[Stephany Wilkes]

Attachment: Screen Shot 2015-02-24 at 12.47.13 PM.png

I use Protonmail (encrypted email hosted in Switzerland). For about a week, Nightly has been telling me Protonmail has no Internet connection only when I try to send a message, but I do have a connection: Protonmail is saving drafts and I can access anything else online via nightly. See screenshot.

I am not selecting "encrypt for outside users" in this case, though that doesn't appear to make a difference.

I have the Nightly dev tools open so let me know what, of that, I can attach to this bug that might be helpful.

Comment 1

[Stephany Wilkes]

Any update on this? This continues to happen in Nightly.

Comment 2

[Francis DHERS]

I confirm this bug of ProtonMail when I am using Firefox Developper Edition. I tried with IE and my message was sent.

Comment 3

[:Gijs (he/him)]

Lumping into untriaged so it gets triaged - as it is, it's not clear what's causing that alert and if there's a Firefox bug that's being triggered, or if this should be in tech evangelism and we need to talk to the protonmail people to get it fixed - or maybe, given how old this bug is, they already fixed it...

Comment 4

[Ciprian Muresan [:cmuresan], Formerly of Ecosystem QA - please needinfo @mcoman for things regarding the team]

Hi,

I tested this issue on the latest Nightly (48.0a1, Build ID 20160327030437) and I can't reproduce the issue. I can send mails, receive a "Message Sent" confirmation, and can confirm that the person I sent the mail to actually received it.

Considering the fact that the reporter has disabled his/her account and the fact that I can't reproduce the issue, I am marking this as Resolved-WORKSFORME.

Thanks,
Cipri