User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0 Build ID: 20150222232811 Steps to reproduce: Start HP Bladesystem administrator inteface and then virtual connnect manager Actual results: virtual connect manager is displayed in a half screen and makes it impossible to use it. Expected results: before approx version 34 it worked perfectly
There are not many options for such a case because there is no public test url. Do you already tried the safemode ? - https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Is that connection manager using a plugin like flash, java or is that just html ?
Hello, safemode makes no difference. Only top half of screen is used. Scrollable to a certain degree, but when scrolled "too far" it just bounces back to about 25% scrolled up. It seems as it's java based
I do not have access to a " HP virtual connect manager" and that is the problem. I could let you use our regression tool but that requires some time and it's no guarantee that you can find the source code change that caused this. It's getting more complicated if a plugin like java is used because it could be also a java update that casued this problem.
Hello, see your problem with not having access to the application. However I don't think it's a java update problem. We haven't updated java since version 7 update 71 build 1.7.0_71-b14 arrived since all our HP/Brocade/RedHat tools are heavily depending on this version to run properly.
You could try running and old version of Firefox to see if it indeed works. This page http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c02861134 seems to say this "virtual connect manager" uses Flash (or at least used it in the past). You could try disabling plugins (Tools -> Add-ons -> Plugins) to figure out which one is used. Did you try HP (forums/ support) if they support Firefox?
Hello, just did some testing. It works up until version 33.1.1. Version 34 kills the virtual connect manager. As to java or flash. It seems to be a mix of both. First screen has a lot of java in it if I look at page source. Later screens - further in - apparently uses flash. Hans
Got the same problem corporatewide regarding HP VC Manager. But we were able to reduce the error to the flash version. Versions below 17 are working, any version above 17.x do NOT work. This is independant of browser type or version (tested with various browserversions of Mozilla and IE). Can You confirm using flashversion 17.x, Hans? Best regards, V.
Component: Untriaged → Flash (Adobe)
Product: Firefox → Plugins
Summary: HP virtual connect manager broken → HP virtual connect manager broken (with Flash Player >=17?)
Version: 36 Branch → unspecified
I don't think we're going to spend time on this, and if it's a Flash regression you should file this with Adobe (or HP).
Status: UNCONFIRMED → RESOLVED
Last Resolved: 4 years ago
Resolution: --- → INCOMPLETE
(In reply to Drakefin from comment #8) > Got the same problem corporatewide regarding HP VC Manager. But we were able > to reduce the error to the flash version. Versions below 17 are working, any > version above 17.x do NOT work. > > This is independant of browser type or version (tested with various > browserversions of Mozilla and IE). > > Can You confirm using flashversion 17.x, Hans? > > Best regards, > V. Hello, yes I'm running 22.214.171.124 Regards Hans
I have the same problem, but it occurs in IE 11 as well, so it´s not a FF issue.
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