Closed Bug 1136970 Opened 10 years ago Closed 9 years ago

User can't log in after password reset

Categories

(addons.mozilla.org Graveyard :: Administration, defect)

Product:
addons.mozilla.org Graveyard
Component:
Administration
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: jorgev, Assigned: clouserw)

References

(
URL
)

Details

The owner of this account says she can't log in after a password reset: https://addons.mozilla.org/user/11471064/. She got the reset email and followed the instructions, up to the point of getting the "Success! Password successfully reset." message. She is unable to log in after this, however.
There have been 0 failed login attempts. I'd say ensure you're using the right username and password combination.
A similar case seems to be happening for this account: https://addons.mozilla.org/en-US/firefox/user/5093770/. Are there also no failed login attempts for this one?
I don't see any failed attempts for them. They had a successful login last Friday though.
Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → FIXED
Product: addons.mozilla.org → addons.mozilla.org Graveyard
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