Closed
Bug 1137760
Opened 9 years ago
Closed 9 years ago
Several price tiers purchases fail with TRANS_FAILED error
Categories
(Marketplace Graveyard :: Payments/Refunds, defect, P1)
Tracking
(Not tracked)
RESOLVED
WONTFIX
People
(Reporter: vedolin, Assigned: merchantsupport)
References
Details
Attachments
(6 files)
Several price tiers purchases fail with TRANS_FAILED error Connectivity: Data SIM used: Telcel (5565062733) Gaia/device: 1.1 / Inari test app used: onlyboku60, onlyboku75, onlyboku1-50, onlyboku15 Several price tiers purchases fail with TRANS_FAILED error Steps to reproduce: 1 - Log into Marketplace and try to buy the app "onlyboku60" 2 - Insert the security PIN 3 - Insert the SMS confirmation PIN 4 - Observe the error message "Disculpe, no se pudo realizar su pago. No se aplicaron cargos" (Sorry, could not complete your payment. No charges were applied). 5 - Press the "Continuar" (Continue) button 6 - Observe the "TRANS_FAILED" error message 7 - On Marketplace, buy the apps "onlyboku75" (price tier 50) and "onlyboku15" (price tier 10) 8 - Observe that the purchases are completed without errors 9 - Observe that trying to buy any other paid price tier available to Mexico (1, 5, 7, 20, 30, 40) will result in the TRANS_FAILED error message. expected behavior: All available price tiers can be purchased without error actual behavior: Only price tiers 10 and 50 can be purchased. Trying to buy other available price tiers (1, 5, 7, 20, 30, 40) will result in a TRANS_FAILED error message. reproducible: yes
Due to the amount of purchases made in a few minutes (for testing, confirming and logging) the carrier temporarily blocked payments on this sim card. Notice that the same TRANS_FAILED message was issued.
Checked also onlyboku45 and bangoandboku30 on 1.1/Inari, obtaining the same error message: TRANS_FAILED
Comment 10•9 years ago
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Checked also onlyboku45 and bangoandboku30 on 2.0/Flame , Same error message: TRANS_FAILED
Updated•9 years ago
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Assignee: nobody → merchantsupport
Comment 11•9 years ago
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From Laura - In order to support the new requirement, we have to round up the pre-tax amount by always adding 0.01. We do not truncate the pre-tax amount, otherwise we will not be able to support other price points except 15.00. Our rounding logic works fine with price point 75, 75/1.16=64.65517241, rounded up by 0.01, gives us 64.66. After talking to Engineering, we will hard code the pre-tax amount 12.93 for 15.00 because there are no mathematical ways to connect these two. I will have our changes ready in production by COB next Monday (March 9th).
Updated•9 years ago
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Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → WONTFIX
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Description
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