1144078 - Printer Error

Status: RESOLVED INVALID

(Core :: Printing: Output, defect)

Description

[Baskaran M]

Attachment: PrinterError_March17.docx

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2214.115 Safari/537.36

Steps to reproduce:

http://www.thehindu.com/todays-paper/congress-takes-fight-over-land-bill-to-the-streets/article7000982.ece?css=print



Actual results:

Printer Error
There was an unexpected problem while printing.



Expected results:

Printer should select

Comment 1

[Loic]

Could you attach your screnshot as jpeg or png, it's easier to open and read, please.
I tried to print the webpage with PDFCreator or MS XPS Document Writer, it has been printed fine.

1) Did you try with a physical printer? Virtual printer?

2) Is it reproducible with a clean profile?
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Comment 2

[Baskaran M]

Attachment: Firefox_Error_March18.jpg

Hi, Attached the screenshot JPG format

Comment 3

[Loic]

Print is broken on this website, the button "print" doesn't work today. It looks like a website issue.

Comment 4

[Baskaran M]

Hi, While using Ctrl + p also throws the same error (Printer Error: There was an unexpected problem while printing.)
If you can provide any clue

Comment 5

[Loic]

Could you answer https://bugzilla.mozilla.org/show_bug.cgi?id=1144078#c1 please.

Comment 6

[Baskaran M]

1. It is a virtual printer

2. Yes 

While using Ctrl + p also throws the same error (Printer Error: There was an unexpected problem while printing.)
Sorry for comparing other browser (Working correct in latest version of chrome, IE, safari)

Comment 7

[Baskaran M]

Hi, now the error is not showing, thankyou