Closed Bug 1144389 Opened 9 years ago Closed 9 years ago

About:support sometimes have errors on the Graphics section

Categories

(Core :: Graphics, defect)

Product:
Core
Component:
Graphics
Platform:
x86_64
Windows 7
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INVALID

People

(Reporter: guijoselito, Unassigned)

Details

On the about:support page:

Graphics
AzureCanvasBackend	direct2d 1.1
AzureContentBackend	direct2d 1.1
AzureFallbackCanvasBackend	cairo
AzureSkiaAccelerated	0
(#0) Error	[D2D1.1] 4CreateBitmap failure Size(26,8199) Code: 0x80070057
(#39) Error	[D2D1.1] 4CreateBitmap failure Size(26,8199) Code: 0x80070057
(#40) Error	[D2D1.1] 4CreateBitmap failure Size(26,8199) Code: 0x80070057
(#41) Error	[D2D1.1] 4CreateBitmap failure Size(26,8199) Code: 0x80070057
(#42) Error	[D2D1.1] 4CreateBitmap failure Size(26,8199) Code: 0x80070057
(#43) Error	[D2D1.1] 4CreateBitmap failure Size(26,8199) Code: 0x80070057

On the Browser Console it prints:
TypeError: Argument 1 of Node.appendChild is not an object. aboutSupport.js:365:24
I see something similar (Amd Radeon 280x, 14.12)

AzureCanvasBackend	direct2d 1.1
AzureContentBackend	direct2d 1.1
AzureFallbackCanvasBackend	cairo
AzureSkiaAccelerated	0
(#0) Error	[D2D1.1] 4CreateBitmap failure Size(48,20352) Code: 0x80070057
Component: General → Graphics
Product: Firefox → Core
Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → DUPLICATE
I just encountered this again on today's Nightly - 41.0a1 (2015-05-12)

on about:support

(#0) Error	[D2D1.1] 4CreateBitmap failure Size(26,8284) Code: 0x80070057
(#9) Error	[D2D1.1] 4CreateBitmap failure Size(26,8284) Code: 0x80070057
(#10) Error	[D2D1.1] 4CreateBitmap failure Size(26,8284) Code: 0x80070057
(#11) Error	[D2D1.1] 4CreateBitmap failure Size(26,8284) Code: 0x80070057
(#12) Error	[D2D1.1] 4CreateBitmap failure Size(26,8284) Code: 0x80070057
(#13) Error	[D2D1.1] 4CreateBitmap failure Size(26,8284) Code: 0x80070057
Status: RESOLVED → REOPENED
Resolution: DUPLICATE → ---
Yes, this is on purpose - it tells us about "interesting" things that happened during the run, and sometimes give us hints as to what the root cause was.  If there are particular steps to reproduce and we actually have a visible problem (correctness or stability), just open separate bugs for it.
Status: REOPENED → RESOLVED
Closed: 9 years ago → 9 years ago
Resolution: --- → INVALID
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