mail.yahoo.com not usable with Firefox

RESOLVED WORKSFORME

Status

()

Firefox
Untriaged
RESOLVED WORKSFORME
3 years ago
3 years ago

People

(Reporter: Worcester12345, Unassigned)

Tracking

37 Branch
x86_64
Windows 7
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

3 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:37.0) Gecko/20100101 Firefox/37.0
Build ID: 20150316202753

Steps to reproduce:

Tried going to mail.yahoo.com


Actual results:

Got an error page:
mail.yahoo.com uses an invalid security certificate.
The certificate is not trusted because no issuer chain was provided.
(Error code: sec_error_unknown_issuer)


Expected results:

Should have had access to mail.yahoo.com

Comment 1

3 years ago
FM ith FF37 on Win 7.

Be sure your PC clock is up-to-date.
Did you test with a fresh profile?
Flags: needinfo?(worcester12345)

Comment 2

3 years ago
Does the problem still happen if you start Firefox in Safe Mode? (Safe Mode disables extensions and themes, hardware acceleration and some JavaScript stuff in order to exclude some possible reasons for problems. It does not disable plugins which are add-ons.) See http://support.mozilla.com/en-US/kb/Safe+Mode 

And does this also happen with a new and empty profile? See http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile and http://support.mozilla.org/kb/Managing%20profiles
(Reporter)

Comment 3

3 years ago
Seems better now with 
39.0a1 (2015-03-29)
Status: UNCONFIRMED → RESOLVED
Last Resolved: 3 years ago
Flags: needinfo?(worcester12345)
Resolution: --- → WORKSFORME
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