114724 - Browser locks up when trying to leave print preview

Status: VERIFIED WORKSFORME

(Core :: Printing: Output, defect)

Description

[Karen Crump]

using 12/03 trunk build

1) launch netscape
2) jump to above page
3) file > print

Result:

Print dialog box appears, but it is not possible to click on OK, Cancel, or 
anything else within Netscape, although mouse still moves, and other programs 
are still operational. Must close out Netscape with CTRL+ALT+DEL.

Tested using: Mozilla/5.0 (Windows; U; Win98; en-US; rv:0.9.6+) Gecko/20011203 
Netscape6/6.1b1 on Win ME, and Win XP.

Also occurs on http://www.cj.com

Comment 1

[Matthias Versen [:Matti]]

wfm with win2k build 20011210.. (hit cancel)

Comment 2

[eberry]

Works here with 2001-12-12-03 under W2K.
Try reporting Netscape bugs here:
  http://help.netscape.com/forms/bug-client.html
Or try a nightly Mozilla build from here:
  http://ftp.mozilla.org/pub/mozilla/nightly/latest/

Comment 3

[Karen Crump]

I'm reopening this bug, as a variation of the same problem still occurs on 
20011210 with Win XP and Win 98SE.

To recreate: Instead of clicking on "Cancel" when the print dialog box appears, 
click on "Print".  Browser will lock up and you will need to CTRL+ALT+DEL to 
close out.

Same problem occurred when trying to print http://www.newsmax.com.

Comment 4

[Matthias Versen [:Matti]]

wfm both sites
(printed the sites in my spooler without real printing)

Comment 5

[Andrew Hagen]

Confirming on Windows 98SE, 0.9.7, Build ID: 2002011803. I was able to print the
page, but I had other troubles. This bug might be specific to Windows 98.

The URL has changed, because the old URL redirects to the new URL.

Old URL: http://prodigy.net
New URL: http://myhome.prodigy.net/

I was able to print the page at the new URL. I was able to successfully issue a
File | print preview command on the new URL. The crash happened when I issued a
second File | print preview command to go back into normal mode. It was Talkback
ID: TB1846270Q.

I'm updating the summary.

Old Summary: Browser locks up when trying to print
New Summary: Browser locks up when trying to leave print preview

Comment 6

[R Walker]

Netscape 6.2.1+
Mozilla/5.0 (Windows; U; Win98; en-US; rv:0.9.8+) Gecko/20020128 Netscape6/6.2.1+

Tested on WIN 98SE Version 5.00.2614.3500

1.  Go to "http://myhome.prodigy.net."  
2.  Select "File," then "Print."  Also try "Cancel."  All functions work properly.  
3.  Select "File," then "Print Preview."  Select "Print Preview" again
to go back into normal mode.  Functions properly.

Works For Me.

Comment 7

[sujay]

marking WFM based on comments.

Comment 8

[sujay]

verified.