1147432 - Seamonkey is quaranteed by Norton Internet security after an update distributed on 3/23 or 3/24/2015. Norton finds SONAR.Heuristic.120 but it probably a false detecteion. After reinstall of seamonkey it does not work.

Status: RESOLVED WORKSFORME

(SeaMonkey :: General, defect)

Description

[Mike Abbett]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; InfoPath.3; .NET4.0E; rv:11.0) like Gecko

Steps to reproduce:

Norton guaranteed SeaMonkey.exe and an additional 133 Seamonkey files.  Also made many registry updates.  After that Seamonkey of course does not work.  I reinstalled seamonkey from a download, fearing that there was a virus in the quaranteed files.  The reinstalled program seemed to work but after a reboot, the seamonkey executable was gone and it no longer works.  There was no additional errors reported by Norton.  Now it is unclear what to do next.  re-install again from download or restore the quaranteed files from within Norton seem like options.


Actual results:

I put version 2.36 above but do not know what the version was,  It was at the latest possible version before that most recent update ended in disaster.


Expected results:

Update has something in it that looks like SONAR.Heuristic.120 to Norton.  Would be best that the update does not look like a virus so it can be installed successfully.

Comment 1

[Andre Klapper]

Why is this a bug in SeaMonkey and not in Norton's software?
Have you reported this to Norton?

How did you update Seamonkey?

Comment 2

[Andre Klapper]

Please use comments to add new comments instead of the whiteboard. Thanks. :)