does not show content of a webpage

RESOLVED WORKSFORME

Status

()

RESOLVED WORKSFORME
3 years ago
3 years ago

People

(Reporter: m.kokho, Unassigned)

Tracking

36 Branch
x86_64
Windows 7
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(1 attachment)

240.36 KB, application/pdf
Details
(Reporter)

Description

3 years ago
Created attachment 8584818 [details]
Firefox bug.pdf

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0
Build ID: 20150320202338

Steps to reproduce:

Go to this web page:
https://tickets.cirquedusoleil.com/webshop3/index.html?channel=8&seriesCode=TOTMEL&language=en&lfMix=CDSGP&promoCode=PUBLIC



Actual results:

The internal frame is not show


Expected results:

There should be an application inside the web page where one can buy tickets

Comment 1

3 years ago
WFm with FF36: http://i.imgur.com/s1kXhnh.jpg

The ticket application is in Flash. Be sure Flash (17.0.0.134) is installed and enabled in your profile and it's not blocked by add-ons like Flashblock.

In addition, could you test with a fresh profile, please.
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
Flags: needinfo?(m.kokho)
(Reporter)

Comment 2

3 years ago
Thanks, Loic.

I've installed flash plugin for FF36. Now the web page show correctly.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 3 years ago
Flags: needinfo?(m.kokho)
Resolution: --- → WORKSFORME

Comment 3

3 years ago
Great! :)
In the future, if you have questions about troubleshooting/basic support, you can use the support forum:
https://support.mozilla.org/en-US/questions
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