1148633 - does not show content of a webpage

Status: RESOLVED WORKSFORME

(Firefox :: Untriaged, defect)

Description

[m.kokho]

Attachment: Firefox bug.pdf

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0
Build ID: 20150320202338

Steps to reproduce:

Go to this web page:
https://tickets.cirquedusoleil.com/webshop3/index.html?channel=8&seriesCode=TOTMEL&language=en&lfMix=CDSGP&promoCode=PUBLIC



Actual results:

The internal frame is not show


Expected results:

There should be an application inside the web page where one can buy tickets

Comment 1

[Loic]

WFm with FF36: http://i.imgur.com/s1kXhnh.jpg

The ticket application is in Flash. Be sure Flash (17.0.0.134) is installed and enabled in your profile and it's not blocked by add-ons like Flashblock.

In addition, could you test with a fresh profile, please.
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Comment 2

[m.kokho]

Thanks, Loic.

I've installed flash plugin for FF36. Now the web page show correctly.

Comment 3

[Loic]

Great! :)
In the future, if you have questions about troubleshooting/basic support, you can use the support forum:
https://support.mozilla.org/en-US/questions