There may be a problem with the smart collections server, on several occasions you cant use smart collections... There are several bugs that would be explained by this which are Bug 1144557 - Smart Collection unable to 'connect to the internet to get apps for' Bug 1016794 - [Sora][Everything.me] Not possible to add "smart collections" Im not sure if there are more, but if I find any more I will add them in a comment
Status: NEW → UNCONFIRMED
Ever confirmed: false
was supposed to be unconfirmed but when filed it was marked as new for some odd reason. sorry about that
Thanks for filing. Naoki - are you aware of any outstanding issues for smart collections in production? Maybe we should start with branch checks?
Jamie (the reporter) is looking at the flame device Running: 1.3 - I can see the smart collection just fine when I have wifi connection; based off of v123 2.0 - I can see the smart collections just fine when I have a wifi connection; based off of v18D bug 1144557 seems like it's a master/nightly OTA issue starting from the 18Dv2 nightly and OTAing. bug 1016794 I can add a collection just fine; I think it has something to do with their (TCL's) custom gaia e.me server settings. I think this bug is actually a dup of bug 144557.
this has to do with the smart collections working in several instances, I was recommended to file this to try to see if there was a correlation between the several instances of smart collections not working. Me and i cant remember who it was thought it might be a server problem or the device communicating with the server.
Discussed this with Jamie and closing it off as a dup of 1144557
Status: UNCONFIRMED → RESOLVED
Last Resolved: 4 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: 1144557
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