Closed Bug 1149762 Opened 5 years ago Closed 4 years ago

Flash version 17 videos hang on Facebook.com feed on Windows 8

Categories

(External Software Affecting Firefox :: Flash (Adobe), defect)

x86
Windows 8
defect
Not set

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: guigs, Unassigned)

Details

Based on: https://support.mozilla.org/en-US/questions/1053122

Steps to reproduce: 
1. Sign into facebook and make sure Flash is set to "always ask"
2. Click on a video in your feed
3. Watch it load and press play

Expected
it plays

Actual
There will be a debug script error and will freeze, it will crash and a warning will show up at the top asking to send a report to Adobe. 


Troubleshooting: 
1. Reinstalled
2. New Firefox profile
3. Fresh reinstall
4. Disabled OS hardware acceleration-> will work if you refresh and let the debug script continue.  

Example: https://www.facebook.com/video.php?v=851842094875001&set=vb.524783437580870&type=2&theater
I'm closing a lot of bugs which are filed as Adobe Flash bugs which are either irrelevant, not actionable, or not serious enough to track in the Mozilla bug tracker. For the most part, Flash bugs should be filed in Adobe bugbase, and we'll only track a few highly-critical issues in the Mozilla tracker.
Status: NEW → RESOLVED
Closed: 4 years ago
Resolution: --- → INCOMPLETE
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