1149834 - philipp's l10n signoff email to Thunderbird-drivers is in google spamland

Status: RESOLVED FIXED

(Infrastructure & Operations :: Infrastructure: Mail, task)

Description

[Wayne Mery (:wsmwk)]

philipp's l10n signoff email never made it to Thunderbird-drivers. It is in google spamland. Please spring it free. Thanks.

from [e-mail] 
to [e-mail]

Comment 1

[Ed Lim [:limed]]

Attachment: Screen Shot 2015-03-31 at 4.36.53 PM.png

Comment 2

[Jennifer Hayashi [:jen]]

Wayne we found that once we moved from Postini to Google and turned on Single Sign on - we can no longer get to the quarantine to release messages.   I'm working with support to try and find a workaround.     

Until we figure this out - do you want me to remove the junk mail filters for thunderbird-drivers?

Comment 3

[Wayne Mery (:wsmwk)]

(In reply to Jennifer Hayashi [:nej] from comment #2) 
> Until we figure this out - do you want me to remove the junk mail filters
> for thunderbird-drivers?

nej, that would be fantastic. Thanks for the suggestion. (We can easily tolerate it because the list is non-public and set to discard non-subscribers anyway).

Comment 4

[Wayne Mery (:wsmwk)]

We may have a second message affected. 20 minutes ago I sent an email to thunderbird-drivers with subject "Thunderbird 38.0b1 ship, and team" and it hasn't come thorugh the mailing list.

Comment 5

[Ryan C [:ryanc] (UTC-4)]

:limed

Got the following in #moc;

19:51:15 <wsmwk> if someone could expedite the whitelisting per bug 1149834 that would be super cool, so our build process tomorrow doesn't get burned.  thanks
19:51:47 <wsmwk> i'm concerned because a second message hasn't gone through

Comment 6

[Jennifer Hayashi [:jen]]

done.  Ive deleted the junk mail account for [e-mail]

Comment 7

[Vinh Hua [:vinh]]

bumping bug priority level to normal so it won't constantly page #sysadmins

Comment 8

[Wayne Mery (:wsmwk)]

I've posted successfully today so I think we are now good, Thanks.   Feel free to close. Or leave open as reminder to re-add junk mail account for the list

Comment 9

[Wayne Mery (:wsmwk)]

We have another occurrence of a lost message, perhaps with a different cause?

Sylvestre sent to [e-mail] 17:00 paris time yesterday Wednesday 4/1 something to the effect
"push Thunderbird 31.6.0 build 1 to the release channel"

Comment 10

[Jennifer Hayashi [:jen]]

ok [e-mail] is different from the one we were working on earlier.  It still has a junk mail account filtering set up for it.  We made some changes yesterday - let me see if I can find and release the message.

Comment 11

[Jennifer Hayashi [:jen]]

I don't see any incoming emails to [e-mail] yesterday.  I only see a message on the 30th and 31st about thunderbird 38 testing:


thunderbird-testers] Thunderbird 38 testing
	Mar 30, 2015, 14:03	
[e-mail]
	
[e-mail]..(6)
	

Re: [thunderbird-testers] Thunderbird 38 testing
	Mar 31, 2015, 13:38	
[e-mail]
	
[e-mail]

Comment 12

[Wayne Mery (:wsmwk)]

someone please shoot me and put me out of my misery.  Sorry, I copied the wrong info. 

The correct info is the mail was sent to [e-mail]

Comment 13

[Sylvestre Ledru [:Sylvestre]]

(In reply to Wayne Mery (:wsmwk, use Needinfo for questions) from comment #12)
> The correct info is the mail was sent to [e-mail]
s/tunderbird/thunderbird/

Comment 14

[Wayne Mery (:wsmwk)]

Jen, if you could check whether anything is being held to OR from [e-mail] that would great.  And also removed the filter.  We are in the final steps of release and I want to be sure everyone is getting messages.  Thanks

Comment 15

[Jennifer Hayashi [:jen]]

ok - wait I'm confused.  [e-mail] was already deleted on 4/1.   

In comment #9  - the problem is with [e-mail].  But in comment 14 - it sounds like you are still getting mail blocked for [e-mail] and to delete the junk mail filter for that account. But the account is already deleted and should not be tagging any mail as spam.

Do you mean you want to delete [e-mail]?

Comment 16

[Wayne Mery (:wsmwk)]

(In reply to Jennifer Hayashi [:nej] from comment #15)
> ok - wait I'm confused.  [e-mail] was already deleted
> on 4/1.   

correct. But we know at least one message still got lost after that. Perhaps automatically discarded by the mailing lists spam filter - I have no way to tell, because the list is set to discard what it thinks is spam.

> In comment #9  - the problem is with [e-mail].  

That comment was incorrect - I meant to write [e-mail] 


> in comment 14 - it sounds like you are still getting mail blocked for
> [e-mail] and to delete the junk mail filter for that
> account. But the account is already deleted and should not be tagging any
> mail as spam.

I was being extra cautious because we believe another message was missing. 
We are past that, so no worries no.
 
> Do you mean you want to delete [e-mail]?
No - I'm the only one who posts there, and I will know if my message doesn't get through :)

Thanks for your help.