User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0 Build ID: 20150320202338 Steps to reproduce: Go to www.virginmedia.com Take the email option and go to https://identity.virginmedia.com/ Actual results: Firefox reported that the websites identity could not be verified Expected results: Firefox should have shown the sites identity and the site identity button should have gone green. Validated this should happen with IE11 and Chrome. It used to be that on an older version of Firefox. Tried Firefox with a new clean profile
The website uses an outdated cypher, and that's why it's not showing up as secure. They should reconfigure their server. See also: https://www.ssllabs.com/ssltest/analyze.html?d=identity.virginmedia.com for an independent analysis of the site. I'm a Virgin media customer, so I can see if I can contact them about this.
Status: UNCONFIRMED → NEW
Component: Untriaged → Desktop
Ever confirmed: true
Product: Firefox → Tech Evangelism
Summary: Firefox site identity error → https://identity.virginmedia.com/ uses RC4 and is not treated as secure by Firefox
Version: 36 Branch → Firefox 37
Left a message on the pre-existing forum topic about this: http://community.virginmedia.com/t5/Internet-Security/Please-fix-your-insecure-server/td-p/2785747/highlight/false . I was unable to find a more direct way of reporting this to them. It seems they've been aware of this for a while now with no response so far.
(The summary there is currently a bit misleading, but this is basically a dupe of Bug 1129887).
Status: NEW → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: 1129887
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