Closed
Bug 1152152
Opened 10 years ago
Closed 6 years ago
Display a "flag" for any post that a sumo has not responded to / read
Categories
(support.mozilla.org :: Questions, task, P2)
Tracking
(Not tracked)
RESOLVED
WONTFIX
People
(Reporter: FredMcD, Unassigned)
Details
(Whiteboard: [feature-request])
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0
Build ID: 20150320202338
Steps to reproduce:
Many times while going thru the forum postings, I will see many responses to a user's question.
But sometimes when I look at the post, the only responses were from new users. Some of
them offering wrong, bad, or even worst suggestions.
Actual results:
There was a user who told posters to Remove All Profiles. Some tell the user to Reset(Refresh)
Firefox without trying anything else. And there are the few that post links to Not Free Fixes.
Expected results:
My thought is to place a flag on the Support Forum Questions when they are created, and to
remove that flag once a sumo responds to it. This way, any bad advice can be found before
the poster does the wrong thing.
Component: Untriaged → Questions
Product: Firefox → support.mozilla.org
Version: 36 Branch → unspecified
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Updated•8 years ago
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Status: UNCONFIRMED → NEW
Ever confirmed: true
Priority: -- → P2
Whiteboard: [feature-request]
Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → WONTFIX
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Description
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