1152891 - Firefox renders blank page for okta AD login

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[James Sparenberg]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:37.0) Gecko/20100101 Firefox/37.0
Build ID: 20150402191859

Steps to reproduce:

go to company.okta.com.  You get presented with a blank page.  This is on OSX Mavericks with 37.01 firefox.  Page however does render in IE, Safari and Chrome.



Actual results:

page is rendered as a blank.  However if it add the following key to about:config "network.negotiate-auth.allow-insecure-ntlm-v1 boolean true".  The page now renders, but firefox is unable to send the Credentials to OKTA for login. 


Expected results:

Login for okta AD integration should be presented, and you should then be able to present credentials for login

Comment 1

[Marcia Knous [:marcia]]

James: I haven't been able to reproduce this issue using 37.0.1 - that site shows the content. I also tried several other versions of OSX and all of them rendered the page correctly. 

Does it reproduce with a clean profile?

Do you get any errors in the browser console when you try to log in?

Comment 2

[ovidiu boca[:Ovidiu]]

Base of lack of information from the reporter this bug will have the Status: Resolved as incomplete.
If you want to add more info, or you still have this problem please reopen it.