1153816 - Pontoon server not sending emails

Status: RESOLVED FIXED

(Infrastructure & Operations Graveyard :: WebOps: Other, task)

Description

[Matjaz Horvat [:mathjazz]]

Pontoon sends emails on each server error and on localizers request. Suddenly, this stopped working.

There are 39 requests in mailq ATM, up to 5 days old. The Django send_mail() seems to be working fine, but the emails aren't sent.

The mail log file /var/log/maillog if full of messages like:

--
Apr 13 05:01:12 pontoon1.webapp.scl3.mozilla.com postfix/smtp[23482]: connect to ASPMX.L.GOOGLE.com[74.125.20.26]:25: Connection timed out

Apr 13 05:01:12 pontoon1.webapp.scl3.mozilla.com postfix/smtp[23482]: connect to ALT1.ASPMX.L.GOOGLE.com[2607:f8b0:4001:c0c::1a]:25: Network is unreachable

Comment 1

[C. Liang [:cyliang]]

I've made some configuration changes and forced a flush of the mail queues.  Based on the maillog entries, it looks like they were successfully re-delivered.  Please let me know if you still haven't received them!

It looks like some of the servers in SCL have their postfix configured through a specific Puppet module that has had some recent changes.  The Pontoon servers weren't set up to use that module.  I've fixed that, so those servers should now get any future changes.

Comment 2

[Matjaz Horvat [:mathjazz]]

I've received the emails and I also triggered a new one which I also reveived.

Thanks for taking care of this!