All users were logged out of Bugzilla on October 13th, 2018
my old profiles seemed corrupt with authentication issues. so i started a new profile, and sync'd it and now I get an error every hour or so. 1. start with a clean profile. 2. "sign into sync" with an existing account - I can provide a test one if needed. 3. use the browser, after about 1 to 2 hrs actual: you'll get a yellow bar error and the following in an error.log 1429117317115 Sync.LogManager DEBUG Flushing file log 1429117317115 Sync.LogManager TRACE Beginning stream copy to error-sync-1429117317115.txt: 1429117317115 1429117317116 Sync.Service DEBUG Exception: Login failed: error.login.reason.account No traceback available 1429117317116 Sync.Service DEBUG Not syncing: login returned false. 1429117317209 FirefoxAccounts INFO Can't find the rest of the credentials in the login manager 1429117317397 Sync.LogManager TRACE finished copy to: /Users/Edwin/Library/Application Support/Firefox/Profiles/9k1t06qz.hardcore/weave/logs/error-sync-1429117317115.txt 1429117317397 Sync.LogManager TRACE onCopyComplete: 1429117317397 1429117317397 Sync.LogManager TRACE Scheduling cleanup. 1429117317397 Sync.LogManager DEBUG Log cleanup threshold time: 1428253317397 1429117318027 Sync.LogManager DEBUG Done deleting files. 1429120454310 Sync.SyncScheduler DEBUG Woke from sleep. 1429120454311 Sync.SyncScheduler DEBUG More than 1 client. Syncing. 1429120454311 Sync.Service DEBUG User-Agent: Firefox/38.0 FxSync/220.127.116.1150409144858. 1429120454311 Sync.Service INFO Starting sync at 2015-04-15 10:54:14 1429120454311 Sync.Service DEBUG In sync: should login. 1429120454312 Sync.Status DEBUG Status.service: error.login.failed => success.status_ok 1429120454312 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1429120454315 Sync.Service INFO Logging in the user. 1429120454315 Sync.Service DEBUG Caching URLs under storage user base: https://sync-191-us-west-2.sync.services.mozilla.com/1.5/20817207/ 1429120454337 FirefoxAccounts INFO Can't find the rest of the credentials in the login manager 1429120454337 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState re-fetched credentials and is returning: error.login.reason.account 1429120454338 Sync.Service DEBUG Fetching unlocked auth state returned error.login.reason.account 1429120454338 Sync.Status DEBUG Status.login: error.login.reason.account => error.login.reason.account 1429120454338 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1429120454339 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score.
I pretty much see the yellow bar every day. I'm getting close to switching to Chrome! ;-) this looks fishy: 1429117317209 FirefoxAccounts INFO Can't find the rest of the credentials in the login manager
I'm pretty sure you have some issues with your profile with being able to save the credentials into the password manager. It would be nice to get to the bottom of it, but have you tried creating a new profile and syncing your data to it?
(In reply to Chris Karlof [:ckarlof] from comment #2) > I'm pretty sure you have some issues with your profile with being able to > save the credentials into the password manager. It would be nice to get to > the bottom of it, but have you tried creating a new profile and syncing your > data to it? In comment 0: (In reply to Edwin Wong [:edwong] from comment #0) > my old profiles seemed corrupt with authentication issues. so i started a > new profile, and sync'd it So it looks like a new profile. Is this nightly only? If so, I suspect bug 1153708.
yes - this is a new profile. I'm using Fx Beta
Fx38. Let me try Fx37
with Fx37 - i need to reconnect sync but I don't see the yellow bar.
Closing this old bug
Status: NEW → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → WORKSFORME
You need to log in before you can comment on or make changes to this bug.