Closed Bug 1155978 Opened 10 years ago Closed 9 years ago

Firefox is leaking memory faster than it used to

Categories

(Firefox :: Untriaged, defect)

37 Branch
x86
macOS
defect
Not set
normal

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: u430078, Unassigned)

Details

Attachments

(1 file)

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:37.0) Gecko/20100101 Firefox/37.0 Build ID: 20150402191859 Steps to reproduce: I open Firefox I have have multiple tabs up, although most are unloaded. I restart and within 10 minutes the memory is up again. Actual results: Within 10 minutes my memory is over 1,000 MB Expected results: It shouldn't have climbed so quickly
We need more details about your issue. Firsty, type about:memory in the location bar , then save and attach a memory log when the memory use is high. In addition, try in safe mode and with a fresh profile, because in many cases, old "broken" profile with many add-ons could be the root cause. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
Flags: needinfo?(percysowner)
Attached file memory-report.json.gz
Memory report as requested
Flags: needinfo?(percysowner)
Thanks for taking time to report the problem and sorry no-one got to this sooner. If you still have this problem, please download the Firefox Nightly from here: https://nightly.mozilla.org/ and retest the problem. Also please create a new profile, you have the steps here:https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager Please test if the issue can be reproduced in the safe mode of Firefox: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
Flags: needinfo?(percysowner)
Interesting, the attached report shows almost 27% under heap-unclassified. That means we didn't have memory counter for whatever was using over a quarter of the memory in use. It would be useful to attach an updated profile to see if that situation has improved since (both in memory usage and/or memory reporting). Reporter, if you can still reproduce, can you please do that? Thanks!
Hi, Marking this as Resolved: Incomplete due to the lack of response from the reporter. Reporter, please feel free to reopen it if you are still having this issue on the latest Firefox version.
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Flags: needinfo?(percysowner)
Resolution: --- → INCOMPLETE
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