1156506 - Large images sometimes fail to load (message The image "{URL}" cannot be displayed because it contains errors.) Restart FF, loads perfectly.

Status: RESOLVED WORKSFORME

(Core :: Layout: Images, Video, and HTML Frames, defect)

Description

[mwrenton]

User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:37.0) Gecko/20100101 Firefox/37.0
Build ID: 20150402191859

Steps to reproduce:

After viewing a few dozen or a hundred "large" images maybe 2000x2000 or bigger),
most attempts to view a large image fail, producing the error message:
 The image "{URL}" cannot be displayed because it contains errors.
Exiting with Alt F X and restarting means all the images display perfectly,
 until the bug appears again.
Sample "large" image:
 http://www.theartblog.org/wp-content/uploaded/clone.jk_.sign_.cheryl.lt_.lo_.jpg
 3648x2736 pixels
It seems that the longer the browser has been up, the more likely this bug is.


Actual results:

First encountered this problem years ago.
Last encountered this problem 04/09/2015.


Expected results:

Perfect image files should be displayed, and not reported as being corrupted.

Comment 1

[steven]

Confirmed for Firefox 37.0.2

Comment 2

[T.]

Attachment: Test case for "image cannot be displayed" fferror.jpeg

Comment 3

[T.]

The attached image illustrates this problem. Seeing this in firefox 40.0.3 (win7) & 42.0a2 (Win8.1) (This one sound similar to bug 816019). Restart or starting with safe mode don't help.

Comment 4

[Timothy Nikkel (:tnikkel)]

The attached file doesn't appear to be a jpeg file. The file command and imagemagicks identify command both identify it as a tiff file. A fresh Firefox, nor Chrome display this file for me.

Comment 5

[u554753]

Hi mwrenton, I'm unable to reproduce the error in the following specifications:

Mozilla/5.0 (Windows NT 6.3; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0
Build: 20151029151421

Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:45.0) Gecko/20100101 Firefox/45.0
Build: 20151124030553

See if the problem is fixed by installing a newer version of Firefox. If you still see the problem, provide additional URLs to images which cause this error.