1156707 - 37.0.1 intermittently prints blank pages after FROM in ebay packing slip. not printer specific

Status: RESOLVED INCOMPLETE

(Core :: Printing: Output, defect)

Description

[Stuart]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:37.0) Gecko/20100101 Firefox/37.0
Build ID: 20150402191859

Steps to reproduce:

Tested on physical and PDF printer. Uninstalled and Firefox 37.0.1. Printed in Firefox safe mode. Uninstalled and installed 36.0.4 and printing ebay packing slips is fine.


Actual results:

Printing from 37.0.1 to different printers results in occassional blank ebay packing slips. Printing from 36.0.4 is OK.


Expected results:

All packing slip pages should print successfully.

Comment 1

[Loic]

We need URL to reproduce the issue, please.

In addition, could you attach some print results to the bug.

Comment 2

[Stuart]

Attachment: pdf print from ebay running firefox 37.0.1

Comment 3

[Stuart]

Attachment: pdf print from ebay running firefox 36.0.4

Comment 4

[Stuart]

http://k2b-bulk.ebay.co.uk/ws/eBayISAPI.dll?SalesRecordConsole&status=WaitShipment&currentPage=SCSold&ssPageName=STRK:ME:LNLK

from here you can generate the packing slips which print a single sheet for each ebay customer. On 37.0.1 some of the pages as per attachment are blank from the from address, whilst on 36.0.4 they are OK.

Comment 5

[Loic]

Well, as I'm not an ebay seller, it will difficult to reproduce the issue from my ebay account page. ^^

Comment 6

[Loic]

I guess your issue is a dupe of bug 1152354 which has been fixed in FF38 and higher. Could you download FF38 and test if it's fixed (or not) on your side (both print preview and output), please. https://www.mozilla.org/en-US/firefox/beta/all/

Comment 7

[[e-mail]]

Seems like the same issue I reported on bug no: 1159702.

Comment 8

[BugBot [:suhaib / :marco/ :calixte]]

A needinfo is requested from the reporter, however, the reporter is inactive on Bugzilla. Given that the bug is still UNCONFIRMED, closing the bug as incomplete.

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