In bug 1154067 ashish pointed out there's newer firmware available for our storage controller, linking to http://h20566.www2.hp.com/hpsc/swd/public/detail?swItemId=MTX_208de28c836945daaf355281a1&sp4ts.oid=4091409 It looks like there's a newer version even than that: http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=3902575&swItemId=MTX_5fd5115aa67541039563575a0f&swEnvOid=4103 And a BIOS issue: http://h20565.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=4091408&docId=emr_na-c03898077&docLocale=en_US
I downloaded and ran CP021971.scexe (a shell script including a self-extracting executable) which per-instructions should allow online updating followed by a reboot. However, that fails because it can't find the 'hpsetup' utility. I can't figure out how to get a copy of that. HP support suggested their 'service pack iso image' which would update everything at once, but requires a alternate boot. Is that something you could do over remote management?
Ok, the newer firware page has an rpm package which contains as hpsetup binary. Is there any reason not to install the 6.62 version?
Ah, I misunderstood the error message. The scexe package includes the utilities, but they're 32 bit versions. It's running now that I've installed 32-bit glibc and libstdc++.
2 devices will be updated. Updating: P410i Slot: 0 from [5.70] to [6.40] Updating: P410i Slot: 0 from [5.70] to [6.40] Updating: P411 Slot: 1 from [5.14] to [6.40] Updating: P411 Slot: 1 from [5.14] to [6.40] As part of the reboot process, you must power cycle the server and any external array storage devices. I don't know if they're serious about power cycling. I'll try a normal reboot.
:rillian - were you able to update the firmware? If you need hands on support, DCOPs can assist.
:rillian, Closing for now. Please reopen should you need any further assistance.
Status: NEW → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → WORKSFORME
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