firmware updates for xiph1.community.scl3.mozilla.com

RESOLVED WORKSFORME

Status

RESOLVED WORKSFORME
3 years ago
3 years ago

People

(Reporter: rillian, Unassigned)

Tracking

Details

(Reporter)

Comment 1

3 years ago
I downloaded and ran CP021971.scexe (a shell script including a self-extracting executable) which per-instructions should allow online updating followed by a reboot. However, that fails because it can't find the 'hpsetup' utility. I can't figure out how to get a copy of that.

HP support suggested their 'service pack iso image' which would update everything at once, but requires a alternate boot. Is that something you could do over remote management?
(Reporter)

Comment 2

3 years ago
Ok, the newer firware page has an rpm package which contains as hpsetup binary. Is there any reason not to install the 6.62 version?
(Reporter)

Comment 3

3 years ago
Ah, I misunderstood the error message. The scexe package includes the utilities, but they're 32 bit versions. It's running now that I've installed 32-bit glibc and libstdc++.
(Reporter)

Comment 4

3 years ago
2 devices will be updated.
Updating: P410i Slot: 0 from [5.70] to [6.40]
Updating: P410i Slot: 0 from [5.70] to [6.40]
Updating: P411 Slot: 1 from [5.14] to [6.40]
Updating: P411 Slot: 1 from [5.14] to [6.40]

As part of the reboot process, you must power cycle the server and any external array storage devices.


I don't know if they're serious about power cycling. I'll try a normal reboot.

Comment 5

3 years ago
:rillian - were you able to update the firmware? If you need hands on support, DCOPs can assist.
:rillian,

Closing for now. Please reopen should you need any further assistance.
Status: NEW → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → WORKSFORME
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