1157199 - Bacula backup failed: tableau1.metrics.scl3.mozilla.com:9102. ERR=Connection timed out

Status: RESOLVED FIXED

(Infrastructure & Operations :: MOC: Problems, task)

Description

[Ryan Watson [:w0ts0n]]

We got the error to the MOC this morning:
2015-04-22 07:28:02bacula1.private.scl3.mozilla.com JobId 6860: Warning: bsock.c:222 Could not connect to Client: tableau1.metrics.scl3.mozilla.com on tableau1.metrics.scl3.mozilla.com:9102. ERR=Connection timed out
Retrying ...

:sheeri, did anyone change any firewall configs?
rwatson@w0ts0n:~$  nc -w1 -vz tableau1.metrics.scl3.mozilla.com 9102
nc: connectx to tableau1.metrics.scl3.mozilla.com port 9102 (tcp) failed: Operation timed out

I logged into the box, restarted the Bacula service, same issue. 

I then opened the port inbound/outbound on the local firewall and restarted the service:
rwatson@w0ts0n:~$  nc -w1 -vz tableau1.metrics.scl3.mozilla.com 9102
found 0 associations
found 1 connections:
     1:	flags=82<CONNECTED,PREFERRED>
	outif tun0
	src 10.22.248.134 port 58155
	dst 10.22.27.136 port 9102
	rank info not available
	TCP aux info available

Connection to tableau1.metrics.scl3.mozilla.com port 9102 [tcp/bacula-fd] succeeded!

Just waiting on rtucker to confirm it's working.

Comment 1

[Ryan Watson [:w0ts0n]]

Just to clarify. I added an inbound/outbound rule using the title "Bacula" on the local Windows firewall to allow port 9102.

Comment 2

[Ryan Watson [:w0ts0n]]

Confirmed backup has completed.

Comment 3

[Ryan Watson [:w0ts0n]]

Well, Sheeri was unaware that backups were being done. Well now she knows, so it's win-win

Comment 4

[Sheeri Cabral [:sheeri]]

That's actually good news, because we are backing up Tableau to C:\tableau-backups, so bacula gives us an off-machine copy.

Comment 5

[Rob Tucker [:rtucker]]

Sheeri,
Do you want to cease backing up to C:\tableau-backups or should I exclude that directory from being backed up?

Comment 6

[Sheeri Cabral [:sheeri]]

It would be great to keep it backed up, that way we have an off-site copy.