RFE: Please add "Retry" to the Downloads right click context menu

RESOLVED INVALID

Status

()

Firefox
Menus
--
enhancement
RESOLVED INVALID
3 years ago
a year ago

People

(Reporter: Todd, Unassigned)

Tracking

37 Branch
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(1 attachment)

(Reporter)

Description

3 years ago
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:37.0) Gecko/20100101 Firefox/37.0
Build ID: 20150415140819

Steps to reproduce:

Dear Mozilla,

Request for Enhancement: please add "Retry" to the Downloads right click context menu.  It is already on the blue down arrow icon's menu (an arrow in a circle).  Download should not be missing any of the functionality of the down arrow.

Many thanks,
-T

Comment 1

3 years ago
Both the Downloads Panel and the Library, Downloads category show a Retry button when applicable. Why do you need a duplicate item in the context menu that would take two clicks to do what you can with a single click?
Severity: normal → enhancement
Component: Untriaged → Downloads Panel
Flags: needinfo?(ToddAndMargo)
(Reporter)

Comment 2

3 years ago
(In reply to Gingerbread Man from comment #1)
> Both the Downloads Panel and the Library, Downloads category show a Retry
> button when applicable. Why do you need a duplicate item in the context menu
> that would take two clicks to do what you can with a single click?

1) because I have never been able to find the "retry" button in Downloads

2) I have always had to use the reply from the download arrow

3) the right click context menu is where "all" of the commands are "expected" to be found.  This is the "convention" and what the user expects to see.  It is not "intuitive" otherwise.
Flags: needinfo?(ToddAndMargo)

Comment 3

3 years ago
Created attachment 8597252 [details]
Retry buttons in the Downloads Panel and the Library.png

When you see a Retry icon in the Downloads Panel, you should also see one in the Library, Downloads category: see the attached screenshot.
If the Retry icon is unexpectedly missing in both cases, you've most likely hit bug 237623.

Updated

3 years ago
Component: Downloads Panel → Menus
(Reporter)

Comment 4

3 years ago
(In reply to Gingerbread Man from comment #3)
> Created attachment 8597252 [details]
> Retry buttons in the Downloads Panel and the Library.png
> 
> When you see a Retry icon in the Downloads Panel, you should also see one in
> the Library, Downloads category: see the attached screenshot.
> If the Retry icon is unexpectedly missing in both cases, you've most likely
> hit bug 237623.

I never got such a icon is Library, Downloads.  I only got the Cancel icon.  Had to go to the Download arrow to find Retry.  The download did finish successfully after pressing Retry in the download arrow

Comment 5

3 years ago
(In reply to Todd from comment #4)
> I never got such a icon is Library, Downloads.  I only got the Cancel icon. 
> Had to go to the Download arrow to find Retry.  The download did finish
> successfully after pressing Retry in the download arrow

You may want to check if you have the same problem in a brand new profile.
https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles

The buttons should be consistent between the Downloads Panel and the Library. The Cancel action should only be available when the download is in progress (possibly stalled, but not terminated). It's not possible to retry running downloads.
(Reporter)

Comment 6

3 years ago
> You may want to check if you have the same problem in a brand new profile.

ff 37.0.2 x64 for Linux

I tested by stitching to a different (throw away) user's profile, erasing his ~/.mozilla directory, and starting FF in from the command line.  Then downloading
http://windows.microsoft.com/en-us/windows/preview-iso-update-1503

To simulate an interrupted download, I killed FF from the command line.  After restarting FF, the
download automatically restarted.

So I set
    browser.download.manager.quitBehavior = 1
Which is suppose to be: "When you close Firefox, downloads are paused but NOT resumed the next time you start Firefox."

And I triple checked about:config.  The stinker still automatically restarted.

So, I am not really sure how to reproduce this.
(Reporter)

Comment 7

3 years ago
stiching = Switching

Wish we had an edit button  :'(

Updated

a year ago
Status: UNCONFIRMED → RESOLVED
Last Resolved: a year ago
Resolution: --- → INVALID
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