Closed
Bug 1157815
Opened 9 years ago
Closed 2 years ago
blank message pane - message body not displayed
Categories
(Thunderbird :: Message Reader UI, defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: daniel.trentman, Unassigned)
Details
(Whiteboard: [dupme])
Attachments
(1 file)
200.56 KB,
image/png
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Details |
Looked for similar bugs but found none open. TB will occasionally enter a state where none of the message bodies are displayed. Viewing source works. Have tried 'repair folder'. So far, the only solution identified is a restart of TB.
Comment 1•9 years ago
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Does it reproduce in safe mode?
Component: Folder and Message Lists → Message Reader UI
Flags: needinfo?(daniel.trentman)
Reporter | ||
Comment 2•9 years ago
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--- Comment #1 from Wayne Mery (:wsmwk, use Needinfo for questions) <vseerror@lehigh.edu> 2015-05-04 11:09:33 PDT --- Does it reproduce in safe mode? Yes. Now trying TB 38 beta. Will try to jump into the TB code if it continues to show.
Flags: needinfo?(daniel.trentman)
Updated•9 years ago
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Flags: needinfo?(daniel.trentman)
Comment 4•8 years ago
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Daniel, do you still see this issue? If you do, do you have message filters?
Flags: needinfo?(daniel.trentman)
Whiteboard: [closeme 2016-03-01]
Reporter | ||
Comment 5•8 years ago
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Yes, I still see this problem occasionally and yes, I have filters. If the problem is potentially due to my filter settings, I can tolerate the infrequent blank message bodies (requiring a TB restart) because the filters make email useful. This is a hard problem to track down because it occurs infrequently. If I can find a sure way of immedidately reproducing the problem I will provide that.
Flags: needinfo?(daniel.trentman)
Comment 6•8 years ago
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Then this happens, you'll probably see something in the Error Console under Tools.
Summary: blank message panel → blank message pane - message body not displayed
Whiteboard: [closeme 2016-03-01] → [dupme]
Reporter | ||
Comment 7•8 years ago
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Will look for information in the error console and report if pertinent information found. thanks
I usually work in vertical layout; when the message pane stays blank I change the layout to horizontal which makes the message visible. Then I switch back to vertical, where the message is visible as well.
When the message panel stays blank, the most recent errora are Could not read chrome manifest 'file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird/chrome.manifest'. Could not read chrome manifest 'file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird/extensions/%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D/chrome.manifest'.
Reporter | ||
Comment 10•8 years ago
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changing layout from one to another and back to the desired layout worked to cause a successful redraw of the body without having to restart Thunderbird, thanks. Not much effort to have a temporary working fix.
Comment 11•2 years ago
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daniel, do you still see this issue?
Anything in tools > error console?
Flags: needinfo?(daniel.trentman)
Whiteboard: [dupme] → [closeme 2022-02-15][dupme]
Reporter | ||
Comment 12•2 years ago
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not a prtoblem in TB 91
Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Flags: needinfo?(daniel.trentman)
Resolution: --- → INACTIVE
Comment 13•2 years ago
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Thanks. We use WORKSFORME to indicate the problem is no longer seen.
Resolution: INACTIVE → WORKSFORME
Whiteboard: [closeme 2022-02-15][dupme] → [dupme]
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Description
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