User Agent: Mozilla/5.0 (Windows NT 5.1; rv:37.0) Gecko/20100101 Firefox/37.0 Build ID: 20150415140819 Steps to reproduce: Surfing the web as usual in 37.0.2, Swedish. Actual results: Randomly other windows in Windows leave residue on top of Mozilla Firefox, mostly in the tab area. It happens on my desktop computer running Win XP SP3 32bit as well as my laptop running the same version and OS - and only in Mozilla Firefox. No other software I have run has this problem. It started appearing in the last month or so. Expected results: Not leave graphics residue.
Please post you Graphic section from about:support
3 years ago
Component: Untriaged → Graphics
Product: Firefox → Core
Adapter-RAM Unknown Adapterbeskrivning AMD Radeon HD 6570 Adapterdrivrutin ati2dvag DirectWrite aktiverat false (0.0.0.0) Drivrutinsdatum 12-23-2013 Drivrutinsversion 18.104.22.16801 Enhets-ID 0x6759 GPU #2 aktiv false Grafikaccelererade fönster 2/2 Direct3D 9 (OMTC) Kortleverantörs-ID 00000000 Leverantörs-ID 0x1002 WebGL-renderare Google Inc. -- ANGLE (AMD Radeon HD 6570 Direct3D9 vs_3_0 ps_3_0) windowLayerManagerRemote true AzureCanvasBackend skia AzureContentBackend cairo AzureFallbackCanvasBackend cairo AzureSkiaAccelerated 0 Nothing has been willingly changed or updated since it started to happen, Firefox updates run automatically. There are some removal of malware updates from Microsoft once a month. As it happens on both computers it seems to be an issue not related to the specifics of the machine.
It can be a duplicate of bug #1067470
Possibly. But this has happened lately.
Could you update your AMD drivers to the latest one (v14.4, 04/25/2014).
3 years ago
Updating... I noticed that the graphics can mess up upon scrolling the tabs as well.
Downloaded and installed the recommended drivers, AMD thanked me for a successful installation in a web-message... But about:support still has the same date and version on the drivers.
It seems the recommended driver is what I already had installed, I got the graphics residue again a few minutes ago.
could we have a screenshot of the issue?
Haven't had it in the tabs again but I got this when the popups close when hoovering over the portrait photos of friends in the right column. Could be a related problem. The graphics mash up stays there until background updates by itself. I could actually repeat it in a new window. http://postimg.org/image/pmgussbwj/
... but it doesn't happen every time.
Per policy at https://wiki.mozilla.org/Bug_Triage/Projects/Bug_Handling/Bug_Husbandry#Inactive_Bugs. If this bug is not an enhancement request or a bug not present in a supported release of Firefox, then it may be reopened.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 4 days ago
Resolution: --- → INACTIVE
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