3 years ago
4 days ago


(Reporter: e5frog, Unassigned)


37 Branch

Firefox Tracking Flags

(Not tracked)


(Whiteboard: gfx-noted)



3 years ago
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:37.0) Gecko/20100101 Firefox/37.0
Build ID: 20150415140819

Steps to reproduce:

Surfing the web as usual in 37.0.2, Swedish. 

Actual results:

Randomly other windows in Windows leave residue on top of Mozilla Firefox, mostly in the tab area. It happens on my desktop computer running Win XP SP3 32bit as well as my laptop running the same version and OS - and only in Mozilla Firefox. No other software I have run has this problem. It started appearing in the last month or so.

Expected results:

Not leave graphics residue.
Please post you Graphic section from about:support
Flags: needinfo?(e5frog)
Component: Untriaged → Graphics
Product: Firefox → Core

Comment 2

3 years ago
Adapter-RAM	Unknown
Adapterbeskrivning	AMD Radeon HD 6570
Adapterdrivrutin	ati2dvag
DirectWrite aktiverat	false (
Drivrutinsdatum	12-23-2013
Enhets-ID	0x6759
GPU #2 aktiv	false
Grafikaccelererade fönster	2/2 Direct3D 9 (OMTC)
Kortleverantörs-ID	00000000
Leverantörs-ID	0x1002
WebGL-renderare	Google Inc. -- ANGLE (AMD Radeon HD 6570 Direct3D9 vs_3_0 ps_3_0)
windowLayerManagerRemote	true
AzureCanvasBackend	skia
AzureContentBackend	cairo
AzureFallbackCanvasBackend	cairo
AzureSkiaAccelerated	0

Nothing has been willingly changed or updated since it started to happen, Firefox updates run automatically. There are some removal of malware updates from Microsoft once a month. As it happens on both computers it seems to be an issue not related to the specifics of the machine.
Flags: needinfo?(e5frog)

Comment 4

3 years ago
Possibly. But this has happened lately.

Comment 5

3 years ago
Could you update your AMD drivers to the latest one (v14.4, 04/25/2014).

Comment 6

3 years ago

I noticed that the graphics can mess up upon scrolling the tabs as well.
Flags: needinfo?(e5frog)

Comment 7

3 years ago
Downloaded and installed the recommended drivers, AMD thanked me for a successful installation in a web-message... But about:support still has the same date and version on the drivers.

Comment 8

3 years ago
It seems the recommended driver is what I already had installed, I got the graphics residue again a few minutes ago.

Comment 9

3 years ago
could we have a screenshot of the issue?


3 years ago
Flags: needinfo?(e5frog)

Comment 10

3 years ago
Haven't had it in the tabs again but I got this when the popups close when hoovering over the portrait photos of friends in the right column. Could be a related problem. The graphics mash up stays there until background updates by itself. I could actually repeat it in a new window.
Flags: needinfo?(e5frog)

Comment 11

3 years ago
... but it doesn't happen every time.
Whiteboard: gfx-noted

Comment 12

4 days ago
Per policy at If this bug is not an enhancement request or a bug not present in a supported release of Firefox, then it may be reopened.
Last Resolved: 4 days ago
Resolution: --- → INACTIVE
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