We are getting a lot of misplaced bugs into Tech Evangelism -> Central European component. Our europe division is working quite good (as far as CE component is considered - can't speak for others), but especialy Germans find it tricky to correctly place their bugs in Wester European Component... Therefore I've drawn "Mozilla Evangelism Europe Division Map" which is placed at URL. Is there a chance that this map will be ?linked? somehow for people that are in doubt when choosing Tech Evangelism Europe? I think it could be incorporated into Bugzilla "Wizard" somehow. --mondo
I think we could stick a url into the comment description. gerv: can you do something about the bz helper?
I can't reach this URL. Is this really so much of a problem? Misfiled bugs happen in all components - it's just something you have to live with. Gerv
Maybe it could be put here...? http://bugzilla.mozilla.org/describecomponents.cgi?product=Tech%20Evangelism
If people are reading that page, they can just check the list of countries. Live with it, people - misfiled bugs are a fact of life. :-) Gerv
OK. I could live with it, but someone has to educate at least Netscape engineers, who are constantly misplacing bugs into our component. That shouldn't be too hard, should it? It's a bit strange that such smart guys can't learn a bit about Europe, huh?
The component/module owners page (http://www.mozilla.org/owners.html) should list the Tech Evangelism components and their fields of responsibility (like countries in the case of Europe components). Otherwise how can anyone know which component is (for example) Germany in? Adding shaver to CC: as he is the most visible author of that document (except despotdaemon who is obviously a bot). Anyway we need someone with check-in permission to modify the owners list.
>The component/module owners page (http://www.mozilla.org/owners.html) should list the Tech Evangelism components Jacek, bugzilla components and Mozilla modules are not the same thing. Maybe one day they will be but they are not now. A Mozilla module represents a file or set of files in cvs.mozilla.org and a Mozilla module owner is responsible for those files. A Bugzilla component assignee may in some cases also be the Mozilla module owner for a module of same or similar name. But right now modules are code and evangelism is not about the code. Evangelism is an activity. Perhaps we need to add a new catagory of ownership to the www.mozilla.org/owners.html page for "activity owners" but that has not happened yet. >Otherwise how can anyone know which component is (for example) Germany in? Bug reporters can read the Component descriptions at http://bugzilla.mozilla.org/describecomponents.cgi?product=Tech+Evangelism If the descriptions are deficient then we should update them.
>someone has to educate at least Netscape engineers, who are constantly misplacing bugs into our component. Pavol, bugs are going to be misfiled. People are lazy. Reading the Component Description page is one more step in an already long bug reporting process. Be thankful that the bug is even filed on the correct Product ;-) >It's a bit strange that such smart guys can't learn a bit about Europe, huh? Will you learn a bit about XPCOM? Just kidding. We don't have a mechanism in Bugzilla for forcing people to look at the map before reporting a bug and we certainly don't have anything in place to force them to look at a map before _moving_ a bug to Tech Evangelism (which seems to be the primary occurrence of this problem). The only pages a person is required to look at before reporting a bug are the "pick a product" page <http://bugzilla.mozilla.org/enter_bug.cgi> and the actual "enter bug" page <http://bugzilla.mozilla.org/enter_bug.cgi?product=Tech%20Evangelism> We can't add anything to the enter bug page. We could add a link to your map in the Tech Evangelism product description. We could also add a link to it in each of the European component descriptions. Putting the URL in the Product or Component description may effect a small change for people reporting bugs (product more than component since no one looks at component descriptions) but won't do a thing for people moving bugs. I don't think you'll see any change in behavior as a result of linking to that map. Perhaps you could make your life easier with a query like http://bugzilla.mozilla.org/buglist.cgi?bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&product=Tech+Evangelism&component=Europe%3A+Central&component=Europe%3A+East&field0-0-0=bug_file_loc&type0-0-0=anywordssubstr&value0-0-0=.de+.fr+.it+.mc+.uk+.ch+.is+.gi+.pt+.va+.mt+.at+.li+.ad+.es+.no+.se+.fi+.lu+.nl+.je+.gg+.be+.fo You could run it each day or every few days and it'll probably give you the list of misfiled bugs. (You could improve the query by moving to regexps rather than substrings but it seems to generate a small enough list, about 7, with decent enough accuracy, about 70% need to be moved to West, to leave it as it is). Bugs will always be misfiled. My component, Browser-General, has about 50 bugs a day that are misfiled. I've done a couple queries and they suggest that there haven't been more than about 12 bugs ever moved from East or Central to West. I think that a misfiled bug every week or two isn't unreasonable. I'm going to mark this bug as Won'tFix. Please reopen the bug if you still want a link to the map added to the product of component description (I'll repeat, I really don't think this will do anything for your problem).
Status: NEW → RESOLVED
Last Resolved: 17 years ago
Resolution: --- → WONTFIX
> Bug reporters can read the Component descriptions at > http://bugzilla.mozilla.org/describecomponents.cgi?product=Tech+Evangelism If > the descriptions are deficient then we should update them. The descriptions are correct, at least for Europe.
Asa: actually those are partially bugs. I'm hoping to get a banner added to some of the bugzilla pages describing the currently selected product/component, so i suppose we could let the banner be html and then let evangelism include the map for the reassign page. it really would be useful. anyways, that requires me to carefully map out my thougts.
s/thougts/thoughts/. proof that now is not the time for me to do that.
I got some idea. So please tell me if I'm completely off here: All evangelism bugs ought to have URL field filled. Why can't bugzilla decide correct evangelism component (eg. Central Europe) based on that and let error prone humans interfere only when in doubt or when specificaly asked to? The whole European division can be easily done by top level domains. See the picture for all european TLDs. What do you think?
Because this would require a custom mod. to Bugzilla, and that would be using a sledgehammer to crack a nut. Read Asa's comments and get over it. :-) This bug is WONTFIXed. Gerv
Component: Bugzilla: Keywords & Components → Administration
Product: mozilla.org → bugzilla.mozilla.org
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