1160144 - Staging site is showing 'Service Unavailable' error

Status: RESOLVED WORKSFORME

(support.mozilla.org :: General, defect)

Description

[Dave Hunt [:davehunt] [he/him] ⌚BST]

https://support.allizom.org/ is currently down for me, and is affecting Web QA's automated tests.

Comment 1

[Dave Hunt [:davehunt] [he/him] ⌚BST]

$ wget https://support.allizom.org/
--2015-04-30 14:47:35--  https://support.allizom.org/
Resolving support.allizom.org... 63.245.217.89
Connecting to support.allizom.org|63.245.217.89|:443... connected.
HTTP request sent, awaiting response... 500 Internal Server Error
2015-04-30 14:48:06 ERROR 500: Internal Server Error.

Comment 2

[Will Kahn-Greene [:willkg] ET needinfo? me]

According to chief, the current rev on -stage is:

130d08ab0930aeadb133918f35ffa17d0eb122dc

I tried re-deploying that just now. Logs are here:

http://supportadm.private.phx1.mozilla.com/chief/support.stage/logs/130d08ab0930aeadb133918f35ffa17d0eb122dc.1430405848

The deploy seems to have gone fine.

Pretty sure that error page is coming from the ZLB and not Apache or Django. I think we're going to have to open up a bug with webops to figure out what's going on.

Comment 3

[Will Kahn-Greene [:willkg] ET needinfo? me]

-stage seems to be working now.

I'm going to mark this WORKSFORME even though it was definitely busted earlier. I don't think the other resolutions are much better given the problem seems to have just "gone away".