1160241 - [FTE][Tutorial] Tutorial videos do not loop or repeat after they have played in the FTU.

Status: VERIFIED FIXED

(Firefox OS Graveyard :: Gaia::First Time Experience, defect)

Description

[Martin Shuman [:Marty]]

Attachment: logcat-FTU-Tutorial.txt

Description:
After the user completes the set-up portion of the FTU, they are presented with Tutorial videos. These videos do not loop or repeat themselves, but play once and stop on a static image or black box.

The user is able to view the tutorial video again, but they must manually navigate to a previous or next slide in the tutorial, and then go back to the one they wish to view again.

Repro Steps:
1) Update a Flame to 20150430010201
2) In the FTU, progress to the tutorials.
3) Allow a tutorial video to play to completion

Actual:
The tutorial video plays once, and does not repeat or loop.

Expected:
The tutorial video continues to repeat itself after it is finished playing.

Environmental Variables:
Device: Flame 3.0
Build ID: 20150430010201
Gaia: db8ea705c0fd1b1684807f5a8e837bb9a36a6f96
Gecko: 4b9b12c248dc
Gonk: b83fc73de7b64594cd74b33e498bf08332b5d87b
Version: 40.0a1 (3.0)
Firmware Version: v18D-1
User Agent: Mozilla/5.0 (Mobile; rv:40.0) Gecko/40.0 Firefox/40.0

Repro frequency: 8/8
See attached: Logcat, video (URL)

Comment 1

[Martin Shuman [:Marty]]

This video does NOT occur on Flame 2.2 builds.
The tutorial video continues to repeat itself after it is finished playing.

Environmental Variables:
Device: Flame 2.2
Build ID: 20150430002504
Gaia: aa1da5036f9425c25d515d14243d3473bfefb4fd
Gecko: 38b2838d43e1
Gonk: ebad7da532429a6f5efadc00bf6ad8a41288a429
Version: 37.0 (2.2)
Firmware Version: v18D-1
User Agent: Mozilla/5.0 (Mobile; rv:37.0) Gecko/37.0 Firefox/37.0

Comment 2

[Derek Harris [:DerekH] - Dont need info. Last day 6/5/15]

[Blocking Requested - why for this release]:

Tutorial showing how to use the device is not working properly. Confusing to end user, Poor UX. Nominating to block 3.0

Comment 3

[Sam Foster [:sfoster] (he/him)]

I dont think we've changed anything in FTU or the video assets themselves, so I'm assuming this broke down the stack somewhere. Lets see what the regression window says.

Comment 4

[Jayme Mercado [:JMercado] (Inactive 3/4/2016)]

Possibly caused by the changes for Bug 1146729.

Mozilla-inbound Regression Window

Last Working 
Environmental Variables:
Device: Flame 3.0
BuildID: 20150427015253
Gaia: b4c949cdc780893897c9b45c1adea46e2eb694ff
Gecko: fe832ef6cc60
Version: 40.0a1 (3.0) 
Firmware Version: v18D-1
User Agent: Mozilla/5.0 (Mobile; rv:40.0) Gecko/40.0 Firefox/40.0

First Broken 
Environmental Variables:
Device: Flame 3.0
BuildID: 20150427020457
Gaia: b4c949cdc780893897c9b45c1adea46e2eb694ff
Gecko: 5fa88d413c4f
Version: 40.0a1 (3.0) 
Firmware Version: v18D-1
User Agent: Mozilla/5.0 (Mobile; rv:40.0) Gecko/40.0 Firefox/40.0

Last Working gaia / First Broken gecko - Issue DOES occur
Gaia: b4c949cdc780893897c9b45c1adea46e2eb694ff
Gecko: 5fa88d413c4f

First Broken gaia / Last Working gecko - Issue does NOT occur
Gaia: b4c949cdc780893897c9b45c1adea46e2eb694ff
Gecko: fe832ef6cc60

Gecko Pushlog: http://hg.mozilla.org/integration/mozilla-inbound/pushloghtml?fromchange=fe832ef6cc60&tochange=5fa88d413c4f

Comment 5

[KTucker [:KTucker][Inactive 3/4/2016]]

Blake, can you take a look at this please? Here is another issue that might have been caused by the landing for bug 1146729.

Comment 6

[Blake Wu [:bwu][:blakewu]]

Thanks for this info! 
I will check it.

Comment 7

[Blake Wu [:bwu][:blakewu]]

The rootcause is MP4Reader's IsMediaSeekable() return false, which makes re-play from start (via seek to 0) fail. I am going to fix it in bug 1161444.

Comment 8

[Blake Wu [:bwu][:blakewu]]

The patch ins bug 116144 is landed. Tutorial videos in FTU can be played well now.

Comment 9

[Jayme Mercado [:JMercado] (Inactive 3/4/2016)]

This issue is verified fixed on the latest 3.0 Nightly Flame build.  

Actual Results: The videos in the FTU tour repeat as expected.

Environmental Variables:
Device: Flame 3.0 KK (Full Flash) (319 MB)
BuildID: 20150528010203
Gaia: 05380df3158fa39e1dde1687c0bf11a71f8c6868
Gecko: baa9c64fea6f
Gonk: 040bb1e9ac8a5b6dd756fdd696aa37a8868b5c67
Version: 41.0a1 (3.0) 
Firmware Version: v18D-1
User Agent: Mozilla/5.0 (Mobile; rv:41.0) Gecko/41.0 Firefox/41.0