[Flame][First Time Experience]When running the "First Time Use" from developer settings, if we enter card view, lock and then unlock device, we will get a white screen.

NEW
Unassigned

Status

Firefox OS
Gaia::First Time Experience
P3
normal
3 years ago
3 years ago

People

(Reporter: helen(leave from Mozilla), Unassigned)

Tracking

unspecified
ARM
Gonk (Firefox OS)

Firefox Tracking Flags

(b2g-v2.2 affected, b2g-master affected)

Details

(Whiteboard: [v2.2-nexus-5-l])

Attachments

(2 attachments)

(Reporter)

Description

3 years ago
Created attachment 8601933 [details]
logcat1311.txt

[1.Description]:
[Flame v2.2 &v 3.0][Nexus 5 v2.2 & v3.0][First Time Experience]When running the "First Time Use" to FTU page, if we enter its card view, lock and then unlock device, we will get a white screen.
Occurrence Time:13:11
Attachment:logcat1311.txt &VIDEO.mp4

[2.Testing Steps]: 
1.Launch Settings.
2.Choose Developer ->tap Launch First Time Use.
3.At FTU page,long tap home button to enter card view.
4.Press the power button to lock the screen,and then press power button again to unlock the phone. 

[3.Expected Result]: 
4.There is no white screen.

[4.Actual Result]: 
4.We will get a white screen.

[5.Reproduction build]: 
Device: Flame 2.2 (affected)
Build ID               20150505002501
Gaia Revision          772a9491909abd02dc67278dd453746e2dd358a8
Gaia Date              2015-05-05 02:02:24
Gecko Revision         https://hg.mozilla.org/releases/mozilla-b2g37_v2_2/rev/2df83538ae20
Gecko Version          37.0
Device Name            flame
Firmware(Release)      4.4.2
Firmware(Incremental)  eng.cltbld.20150505.041743
Firmware Date          Tue May  5 04:18:00 EDT 2015
Bootloader             L1TC000118D0

Device: Flame 3.0 (affected)
Build ID               20150505010204
Gaia Revision          70077825aab2c7a79611befb40a5fe7e610d5443
Gaia Date              2015-05-04 18:09:33
Gecko Revision         https://hg.mozilla.org/mozilla-central/rev/102d0e9aa9e1
Gecko Version          40.0a1
Device Name            flame
Firmware(Release)      4.4.2
Firmware(Incremental)  eng.cltbld.20150505.043622
Firmware Date          Tue May  5 04:36:34 EDT 2015
Bootloader             L1TC000118D0


Device: Nexus5 2.2 (affected)
Build ID               20150505002501

Gaia Revision          772a9491909abd02dc67278dd453746e2dd358a8

Gaia Date              2015-05-05 02:02:24

Gecko Revision         https://hg.mozilla.org/releases/mozilla-b2g37_v2_2/rev/2df83538ae20

Gecko Version          37.0

Device Name            hammerhead

Firmware(Release)      5.1

Firmware(Incremental)  eng.cltbld.20150505.041235

Firmware Date          Tue May  5 04:12:53 EDT 2015

Bootloader             HHZ12f

Device: Nexus5 3.0 (affected)
Build ID               20150505160203
Gaia Revision          42dc5f02a9df006b129824cd9bffa93cab937ab2
Gaia Date              2015-05-05 11:06:17
Gecko Revision         https://hg.mozilla.org/mozilla-central/rev/5907a8eca521
Gecko Version          40.0a1
Device Name            hammerhead
Firmware(Release)      5.1
Firmware(Incremental)  eng.cltbld.20150505.192812
Firmware Date          Tue May  5 19:28:29 EDT 2015
Bootloader             HHZ12f

[6.Reproduction Frequency]: 
Rate of Flame v2.2 & Nexus 5 2.2 & Nexus 5 3.0 : Always Recurrence, 5/5
Rate of Flame v3.0 : occasionally Recurrence, 2/5

[7.TCID]: 
Free Test
(Reporter)

Comment 1

3 years ago
Created attachment 8601937 [details]
VIDEO.mp4
(Reporter)

Updated

3 years ago
status-b2g-v2.2: --- → affected
status-b2g-master: --- → affected
Opening the FTU from the developer settings is a developer convenience, and not the same thing as actual First Time Experience. In normal use, it is not possible to get to card view from the FTU, so this bug cannot happen. I dont mind keeping this on file as we want to resolve this one way or another eventually, but marking low priority
Priority: -- → P3
Summary: [Flame][First Time Experience]When running the "First Time Use" to FTU page, if we enter its card view, lock and then unlock device, we will get a white screen. → [Flame][First Time Experience]When running the "First Time Use" from developer settings, if we enter card view, lock and then unlock device, we will get a white screen.
Usually we skip items from developer menu.
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