Audio element stops working after changing channels (e.g. 5.1-->2.1 & vice-versa)

RESOLVED INCOMPLETE

Status

()

Firefox
Untriaged
RESOLVED INCOMPLETE
3 years ago
2 years ago

People

(Reporter: John A. Bilicki III, Unassigned)

Tracking

31 Branch
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

3 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0
Build ID: 20150325203137

Steps to reproduce:

I have been working on an XHTML5 audio player and sometimes I switch between Dolby Digital 5.1 and regular stereo (5.1 doesn't always sound better). Note that the onboard audio I'm using at the moment only allows these two channel modes (I'm testing with regular 44,100 hz). This should be very easily reproducible for anyone with speakers capable of 5.1 digital (I have Realtek, switching via it's control panel program (RAVCpl64.exe) and am using an optical out connection).


Actual results:

I have been able to explicitly confirm that simply changing the number of channels for playback prevents Firefox from playing audio until the browser is restarted.

Additionally closing the window causes Firefox to hang remaining in memory and forcing me to manually kill the process in the task manager.


Expected results:

The audio should still work and Firefox shouldn't hang in memory after I close it's (only open) window.
John, are you still experiencing this issue on the latest Firefox versions? If yes, could you please try some of the troubleshooting methods described in this link, clean profile and safe mode:
https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems
Flags: needinfo?(jab_creations)
(Reporter)

Comment 2

2 years ago
(In reply to Brindusa Tot from comment #1)
> John, are you still experiencing this issue on the latest Firefox versions?
> If yes, could you please try some of the troubleshooting methods described
> in this link, clean profile and safe mode:
> https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-
> problems

Got real busy, I'll try to get on this within the next couple of weeks tops.
Flags: needinfo?(jab_creations)
John, thank you for taking time to respond. When you have time, please re-test the issue and let us know if it is reproducible on latest Firefox versions(current Nightly 46 or Released Firefox 43).
Flags: needinfo?(jab_creations)
Hi John, I know you said you are a little busy, but if you have some time, can you please let us know if this issue is still reproducing on latest Firefox release(now 44.0)
Flags: needinfo?(jab_creations)
Flags: needinfo?(jab_creations)
Marking this as Resolved: Incomplete due to the lack of response from the reporter.

If anyone can still reproduce it on latest Firefox versions, feel free to reopen the issue and provide more information.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 2 years ago
Flags: needinfo?(jab_creations)
Resolution: --- → INCOMPLETE
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