Closed Bug 116398 Opened 23 years ago Closed 18 years ago

Browser crashes clicking PDF link in Outlook (Adobe Acrobat Reader 5.0)

Categories

(Core :: XUL, defect)

x86
Windows 2000
defect
Not set
critical

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: alex, Assigned: hyatt)

References

Details

(Keywords: crash)

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:0.9.7+)
Gecko/20011221
BuildID:    2001122103

The browser crashed when I clicked on a link in my mail client (Outlook). The
link happened to be to a PDF file online (I do have Acrobat Reader 5.0 installed).

Reproducible: Didn't try
Steps to Reproduce:
1. I just clicked on a link in my mail client. 

Actual Results:  Browser crash.

Expected Results:  No crash :).

Talkback ID: TB763390H.
CC: stephend@netscape.com, for talkback retrieval, please (TB763390H).
Keywords: crash
Whiteboard: talkback
Stack Signature  nsSmallVoidArray::ElementAt 6ca9619a
Trigger Time 2001-12-21 08:47:00
Email Address alex@spamcop.net
URL visited
User Comments
Build ID 2001122106
Product ID MozillaTrunk
Platform
Operating System Win32
Module
Trigger Reason Access violation
Stack Trace
nsSmallVoidArray::ElementAt
[d:\builds\seamonkey\mozilla\xpcom\ds\nsVoidArray.cpp, line 1285]
nsXULElement::ChildAt
[d:\builds\seamonkey\mozilla\content\xul\content\src\nsXULElement.cpp, line 2223]
nsXULDocument::AddSubtreeToDocument
[d:\builds\seamonkey\mozilla\content\xul\document\src\nsXULDocument.cpp, line 3710]
nsXULDocument::AddSubtreeToDocument
[d:\builds\seamonkey\mozilla\content\xul\document\src\nsXULDocument.cpp, line 3714]
nsXULDocument::AddSubtreeToDocument
[d:\builds\seamonkey\mozilla\content\xul\document\src\nsXULDocument.cpp, line 3714]
nsXULDocument::AddSubtreeToDocument
[d:\builds\seamonkey\mozilla\content\xul\document\src\nsXULDocument.cpp, line 3714]
nsXULDocument::OverlayForwardReference::Resolve
[d:\builds\seamonkey\mozilla\content\xul\document\src\nsXULDocument.cpp, line 6499]
nsXULDocument::ResolveForwardReferences
[d:\builds\seamonkey\mozilla\content\xul\document\src\nsXULDocument.cpp, line 2585]
nsXULDocument::ResumeWalk
[d:\builds\seamonkey\mozilla\content\xul\document\src\nsXULDocument.cpp, line 5930]
gkcontent.dll + 0x106854 (0x01416854)
nsXULDocument::AddRef
[d:\builds\seamonkey\mozilla\content\xul\document\src\nsXULDocument.cpp, line 598]
nsXULDocument::GetDocumentLoadGroup
[d:\builds\seamonkey\mozilla\content\xul\document\src\nsXULDocument.cpp, line 876]
nsDocument::EvaluateFIXptr
[d:\builds\seamonkey\mozilla\content\base\src\nsDocument.cpp, line 2135]
0x107d8b57 
Assignee: asa → hyatt
Component: Browser-General → XP Toolkit/Widgets: XUL
QA Contact: doronr → jrgm
Summary: Browser crash (TB763390H) → Browser crashes clicking PDF link in Outlook
Whiteboard: talkback
Mozilla/5.0 (X11; U; Linux i686; en-US; rv:0.9.8+) Gecko/20020130

also crashes when loading pdf url. 0.9.5 also crashes, used to be fine. I wonder
what changed.
try using a newer version of the plugger plugin (4.0) (at least on linux, don't
know how it works on win..)
-> XP COM (based on stack trace) but punt as needed

Sammy: As far as Plugger, I think that's a *nix-only thing, and doesn't apply to
win32 :-/
Assignee: hyatt → dougt
Component: XP Toolkit/Widgets: XUL → XPCOM
QA Contact: jrgm → scc
of to xul component for inital investigation
Assignee: dougt → hyatt
Component: XPCOM → XP Toolkit/Widgets: XUL
QA Contact: scc → jrgm
I WAS able to access one pdf from a web page reference ONCE after loading
Mozilla 1.4b. All SUBSEQUENT attemps (same or other pdf's) hang Mozilla.
Summary: Browser crashes clicking PDF link in Outlook → Browser crashes clicking PDF link in Outlook (Adobe Acrobat Reader 5.0)
No longer seeing this. 

-> WFM
Status: NEW → RESOLVED
Closed: 18 years ago
Resolution: --- → WORKSFORME
Component: XP Toolkit/Widgets: XUL → XUL
QA Contact: jrgmorrison → xptoolkit.widgets
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