Closed Bug 1164907 Opened 11 years ago Closed 10 years ago

Sometimes parts of the File menu are grayed out

Categories

(Firefox :: Menus, defect)

Product:
Firefox
Component:
Menus
Version:
37 Branch
Platform:
Unspecified
macOS
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: d_friedman, Unassigned)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:37.0) Gecko/20100101 Firefox/37.0 Build ID: 20150415140819 Steps to reproduce: I am using Firefox 37.0.2 (and I think this happened in other recent previous versions as well). Sometimes when I click the File menu, the following items are grayed out: Save Page as... , Email link..., Page Setup..., and Print... . (I can't remember for sure, but I don't think Work Offline is grayed out.) This is very annoying, because it occurs when I am trying to save or print the page. Actual results: As I said above, the lower parts of the File menu are grayed out, so that I am unable to save or print the page. Oddly, sometimes eventually the file menu will be restored, such that items are not grayed out, and I can then save or print. I cannot figure out what restores the file menu to operational status. I have tried refreshing the page, switching to another tab and then back to the affected tab, and emptying the cache, but I am not sure what, if anything, works to make the file menu functional again, or if it's just random. I cannot reproduce either the problem or the solution on demand. If I figure out what make it happen, or what fixes it, I will post back. Sorry, I don't happen to have a screen shot on hand. Expected results: The menu items should not have been grayed out. So I should have been able to save or print the page.
Hi, I have tested this on Mac OS X 10.6 and 10.10 with FF Nightly 46.0a1 and I can't reproduce you issue. If you still have the problem please download the Firefox Nightly from here: https://nightly.mozilla.org/ and retest the problem. Also you can upgrade you release version to a newer one: https://www.mozilla.org/en-US/firefox/new/#
Flags: needinfo?(d_friedman)
Hi -- I haven't seen this problem lately. I'm now using 43.0.2; still using OS X 10.7.5. Maybe it's not a problem anymore. Thanks!
Flags: needinfo?(d_friedman)
REOPEN this bug if it happened again.
Status: UNCONFIRMED → RESOLVED
Closed: 10 years ago
Component: Untriaged → Menus
OS: Unspecified → Mac OS X
Resolution: --- → WORKSFORME
You need to log in before you can comment on or make changes to this bug.