1164923 - Pocket Android app FxA sign in breaks after logging out

Status: RESOLVED WORKSFORME

(Firefox :: Pocket, defect, P2)

Description

[Stuart Philp :sphilp]

On an Alcatel One Touch device, logging into the Pocket Android add uses FxA works the first time, but if you log out and log back in the 'sign in' button no longer functions. Seems to be an issue on the FxA sign in view.

No error is shown on the view. Pocket has mentioned they could provide a debug build if we need one to try to reproduce this issue, if it can't be reproduce on a dev env.

It's possible this happens on other devices, but every other test device passed this test so it's hard to say what it was.

Here's a video demonstrating the issue https://www.youtube.com/watch?v=1snqyGaCpYQ

Comment 1

[Vlad Filippov (:vladikoff)]

Cannot reproduce so far on One Plus One running Android 5.0.2 using the debug build "Pocket.b1.apk".

Comment 2

[Vlad Filippov (:vladikoff)]

Cannot reproduce on "Google Nexus 4 - 4.3 API 18" simulator.

Comment 3

[Vlad Filippov (:vladikoff)]

Using "Pocket.b2.apk". for those above as well....

Comment 4

[Stuart Philp :sphilp]

Maybe an older android version? Of the devices tested, only the Alcatel One Touch (Android 4.1.2) had this issue. The others were 4.4+. Pocket won't support FxA on anything pre 4.x.

Comment 5

[Vlad Filippov (:vladikoff)]

Works on the 4.1.1 Simulator. API level 16. Video https://www.dropbox.com/s/3v1nbjlnlknx17a/bugzilla1164923.mp4?dl=0

Comment 6

[Stuart Philp :sphilp]

Darn, okay. Teo can you provide any further guidance here?

Comment 7

[Teodora Vermesan (:TeoVermesan)]

Attachment: pocket-logs.txt

I've attached the logs while trying to reproduce the issue:
The steps are the following: 
-Log In -> Log In with Firefox -> "Sign in"
-Go to Settings and Log out
-Go once again to Log In -> Log In with Firefox
-Fill in the password (email is prefilled) and tap "Sign in"

Comment 8

[Max]

Teodora, watching the youtube video posted in the first comment, it looks like the second time you log in, the password is almost twice as long as the first time. Should the final reproducing step be: "Fill in an invalid password (email is prefilled) and tap Sign in"?

Comment 9

[Justin Dolske [:Dolske]]

(Sounds like this only breaks when trying to relogin within the same session, quitting and starting a new session apparently works, so at least this isn't a perma-fail.)

Bad UX, but also seems like this wouldn't affect too many users, just because I'd expect most people sign-in once and never sign out.

Comment 10

[Teodora Vermesan (:TeoVermesan)]

(In reply to Max from comment #8)
> Teodora, watching the youtube video posted in the first comment, it looks
> like the second time you log in, the password is almost twice as long as the
> first time. Should the final reproducing step be: "Fill in an invalid
> password (email is prefilled) and tap Sign in"?


Yes, if the password is wrong, the final step should be "Sign in to continue to Pocket" "Incorrect password" and if the password is correct, the user should be logged in.

But since there is no action when tapping the "Sign In" button, nothing happens.

Comment 11

[Stuart Philp :sphilp]

Vlad can you confirm whether the "Incorrect password" message appears following the above steps?

Comment 12

[Vlad Filippov (:vladikoff)]

Both cases work for me: http://i.imgur.com/CCTKQm2.gif
On a 4.1.1 simulator

Comment 13

[Stuart Philp :sphilp]

Okay, since it seems to be difficult to reproduce to see what's going on, I'm closing this. If it comes up on another device we can try again.