116609 - email folder with Japanese text crashes Mozilla 0.9.7 Mail

Status: VERIFIED WORKSFORME

(MailNews Core :: Internationalization, defect)

Description

[junkmailnotread]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:0.9.7) Gecko/20011221
BuildID:    2001122106

One of my email folders contains messages with Japanese (ISO-2022) text in the
subject line. I can list this folder fine with Mozilla 0.9.6. When I try to list
it with Mozilla 0.9.7 the machine hangs. When I revert back to Mozilla 0.9.6 I
can list it fine again. Mozilla 0.9.7 can list the other folders fine, it's only
the one with Japanese text in the subject lines which crashes it (i.e. it's not
a general problem with my email folders).

Reproducible: Always
Steps to Reproduce:
1.Start Mozilla 0.9.7 Mail & Newsgroups.
2.List a folder containing messages with Japanese text in the subject line.

Actual Results:  The machine hangs before any messages in the folder are listed.

Expected Results:  It should have allowed me to list the folder containing
messages with Japanese text in the subject line (as Mozilla 0.9.6 does).

Comment 1

[ji]

I don't see this problem on 01/03 trunk build. Reporter, could you try it with
the latest build? Is your system an English system? Thanks.

Comment 2

[ji]

> I'm now running build 2002010303 and I get the same
> problem. I have regular English Windows 98SE (build
> 4.10.2222 A) with Japanese Language Support provided
> by Microsoft's jamondo.exe (version 5.00.2013.2500)
> which is offered for download when you first visit a
> Japanese language site.
> 
> A few interesting points:
> 1) IE also crashes this OS when accessing a Japanese
> language site. So maybe a general problem with
> Microsoft's language support on this OS. But Mozilla
> 0.9.6 and earlier do work OK.
> 2) Mozilla 0.9.7 Navigator also crashes when I try to
> visit a site whose bookmark contains Japanese text.
> Again this worked OK with 0.9.6 and earlier.

Thanks for the info. CC'ed to [e-mail], since it also crashes when
openning a Ja bookmark.
Reported, is your mail folder containing Ja mails an IMAP mail folder or POP
mail folder? Thanks.

Comment 3

[ji]

Reporter, could you attach a testing folder that contains the Ja mail to this
bug report? Thanks.

Comment 4

[ji]

Attachment: A testing mail folder sent from the reporter

Comment 5

[ji]

I don't see the problem with the testing mail folder on my system.

Comment 6

[ji]

Comments from the reporter.
> OK, that means it's something specific to my system. I
> tried a few other applications:
> 
> - MS FrontPage can view Japanese HTML OK in Normal or
> HTML mode, but hangs the system in Preview mode.
> - MS Word gets a general protection fault when it
> views Japanese HTML.
> - And as already stated, MS Internet Explorer 5.00 and
> Mozilla 0.9.7 also hang the system when viewing
> Japanese text.
> 
> My feeling is that the problem is probably in the MS
> Japanese Language Support or its interaction with
> Windows 98SE. Maybe an un-initialised stack variable,
> or some interaction with other libraries or s/w
> packages. If it was a general problem with Mozilla
> 0.9.7 then I think you would have heard a lot more
> about it! The fact that Mozilla 0.9.6 works OK must be
> pure chance.
> 
> My way forward is to continue using Mozilla 0.9.6 for
> now, and at some point switch to Linux (on which
> Mozilla 0.9.7 is OK). And to hell with Microsoft!
> 
> Thanks for your time and efforts.

Marked the bug as wfm based on above comments. Thanks much!

Comment 7

[ji]

verified as such.