Closed Bug 1166498 Opened 10 years ago Closed 10 years ago

[Gallery] Images display on the landing page as a black thumbnail

Categories

(Firefox OS Graveyard :: Gaia::Gallery, defect)

ARM
Gonk (Firefox OS)
defect
Not set
normal

Tracking

(b2g-master affected)

RESOLVED WORKSFORME
Tracking Status
b2g-master --- affected

People

(Reporter: onelson, Unassigned)

References

()

Details

(Keywords: polish, Whiteboard: [3.0-Daily-Testing])

Attachments

(1 file)

Description: When a user enters their gallery app with some images avaiable, they may observe some icons display as black thumbnails and will not load their image. If the user proceeds to navigate to large view of these images (by tapping), the image will display in this UI configuration. However, returning to gallery view will not load the image. Images will also not load regardless of restarting the app or device. This issue was observed on a single device with uncertain repro conditions to generate it's state. Notes: * Images on this phone were pushed on via adb on a separate day. Same set of images were pushed on today and are displaying thumbnails fine except one image. * Images observing this black thumbnail condition are located on my sdcard, deleting some of them did not fix the condition for the rest * Inserting a new image onto the sdcard via 'USB Mass Storage' did not exhibit this condition Repro Steps: 1) Update a Flame to 20150519010201 2) Open the Gallery app 3) Observe images and black thumbnails* 4) Tap a single black thumbnail 5) Observe large view image** Actual: * Some images will display in thumbnail view as only black images ** The black thumbnailed images will display their actual image in large-view mode Expected: All images display in thumbnail mode Environmental Variables: Device: Flame 3.0 (319mb)(Kitkat)(Full Flash) Build ID: 20150519010201 Gaia: 762cbd16712484f93f485e89f5363686540a3db7 Gecko: f65cc0022a0e Gonk: 040bb1e9ac8a5b6dd756fdd696aa37a8868b5c67 Version: 41.0a1 (3.0) Firmware Version: v18D-1 User Agent: Mozilla/5.0 (Mobile; rv:41.0) Gecko/41.0 Firefox/41.0 Repro frequency: Once See attached: video- https://youtu.be/_4axyMDH4Jg logcat
Adding initial 'qawanted' to determine steps to put phone in this state.
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(pbylenga)
Keywords: qawanted
Additional info needed to help move this bug forward. Marking as polish for now.
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(pbylenga)
Keywords: polish, steps-wanted
Tried several attempts on this and was not able to reproduce this issue on Flame master. I used a mix of adb push as well as copying the images directly over from desktop to sdcard. Device: Flame 2.5 (Full Flash)(KK)(319mb) Build ID: 20150709010204 Gaia: fc6643dd3da2ccdf2ab284479643836bb3698644 Gecko: f34a7120f46b Gonk: a4f6f31d1fe213ac935ca8ede7d05e47324101a4 Version: 42.0a1 (2.5) Firmware Version: v18D-1 User Agent: Mozilla/5.0 (Mobile; rv:42.0) Gecko/42.0 Firefox/42.0 Closing this out since this hasn't been encountered in a while. Please reopen if this issue reproduces again.
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → WORKSFORME
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