1166685 - Toolbars and other navigation information disappears in click-through windows in 38.0.1

Status: RESOLVED WORKSFORME

(Firefox :: Untriaged, defect)

Description

[Jim]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0
Build ID: 20150513174244

Steps to reproduce:

This all worked OK in earlier versions - hte bug has appeared since updating ot 38.0.1


Actual results:

When I click through from some sites (eg Facebook) to follow a link to anotherl page, all the navigation bars and info disappear in the new page - the menu bars, the back/forward arrow, the scroll bar at the side. I still have the Mozilla symbol at the top plus the bar with the URL, but only those, and have to use the up/down keyboard arrows to scroll down the page (its happened on this page for instance). To get the missing items back, I have to go back to an old page which had those items present, and open a new window, copy and paste the new URL in, and then the new window works OK, even though the old one does not. 


Expected results:

I should have my normal window with normal navigation controls

Comment 1

[Jim]

I renamed the old Firefox folder and downloaded a fresh copy and reinstalled 38.0.1 (though it read my old preferences) and the same thing happened. So it wasnt just a dicky download.

Comment 2

[[:Aleksej]]

Thanks for the report.

Is it still happening with Firefox 39?

Please check to see if it happens in Safe Mode: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Comment 3

[Jim]

Fine now in 39.0. Thank you, Jim.

Comment 4

[[:Aleksej]]

OK, thanks.