1167429 - Email navigation does not work

Status: RESOLVED WORKSFORME

(Thunderbird :: Folder and Message Lists, defect)

Description

[ThomasH]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0
Build ID: 20150504194141

Steps to reproduce:

Open ANY email which has a thread of preceding/following emails and try to use the "GO" hot keys N, P, B, F.


Actual results:

Nothing happens at all.


Expected results:

We should navigate to the Previous/Next message in the thread or to next/previous unread message.

Comment 1

[ThomasH]

Additional detail: The problem occur while the message is being read, in separate message window. This is when the hot-keys mainly make sense, and would simplify traversing a conversation.

Comment 2

[Jim Porter (:squib)]

Works fine for me.

Comment 3

[Jim Porter (:squib)]

Oops, hit enter too fast. Have you tried starting in safe mode? Maybe an extension is breaking things.

Comment 4

[ThomasH]

No test in safe mode, I will attempt to make one. 

Our extensions are:
Extra Folder Columns 1.1.5
Lightning 3.3.3
Oracle Beehive Extensions 1.0.0.6, albeit this is indicated "ORacle Internal), I have no ability to chose OptOut or to publish this externally.

Comment 5

[Wayne Mery (:wsmwk)]

Thanks. Please leave needinfo in effect until after your test.

Comment 6

[ThomasH]

No improvement in safe mode.

Comment 7

[Wayne Mery (:wsmwk)]

Do you still see this problem using version 45 or newer?

I cannot reproduce this using a standalone message window using version 51.

Comment 8

[ThomasH]

Looks like fixed. We have here V45.6.0

Comment 9

[Wayne Mery (:wsmwk)]

Thanks Thomas