1169570 - Latest version 38.0.1 has same problem as earlier version (reported by me) where PDF files are not downloaded from web page links

Status: RESOLVED WORKSFORME

(Firefox :: Untriaged, defect)

Description

[David S Crichton]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0
Build ID: 20150513174244

Steps to reproduce:

accessed Havant Borough Council website planning portal and navigated to the documents attached to an application - the link is http://www5.havant.gov.uk/ACOLNETDCOnline/acolnetcgi.gov?ACTION=UNWRAP&RIPNAME=Root.PgeDocs&TheSystemkey=234441 If a document is selected it should be opened in Acrobat but nothing happens. Previous versions worked corrctly other than one where the same problem occurrede


Actual results:

Nothing!


Expected results:

PDF displayed in Acrobat

Comment 1

[Loic]

I tested with the native PDF Viewer or another third-party plugin (Zeon Plus), all PDFs are visible in Firefox 38.

Could you test:
1) in safe mode: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
2) with a fresh profile: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Comment 2

[Brindusa Tot, DTE]

Verified on Nightly 45.0a1 build and it is not reproducing. Based on this and on comment #1, mark the bug Resolved - Worksforme.
Please reopen the bug if you still have this problem.