117103 - Mozilla crash on starting up. Never loaded up.

Status: RESOLVED WORKSFORME

(SeaMonkey :: General, defect)

Description

[Fanying Jen]

From Bugzilla Helper:
User-Agent: Mozilla/4.76 [en] (X11; U; SunOS 5.8 sun4u)
BuildID:    

Start Mozilla, then it crashes without showing the browser window.

Reproducible: Always
Steps to Reproduce:
1. Install Mozilla on MacOS 10.1
2. Load Mozilla
3. It crashes imediately

Actual Results:  Crashes

Expected Results:  Load completely

Comment 1

[Matthias Versen [:Matti]]

which build do you use ?
Have you tried a new profile ?

Comment 2

[Asa Dotzler [:asa]]

Fanying Jen, please go to Applications:Utilities:Console and then in the console
app go to Preferences and the Crashes tab. Enable Log crash info and
Automatically display crash logs in the Console. Then try to start Mozilla and
it should give you a crash log. Attach that log to this bug by clicking thie
Create a New Attachment link in the Attachment table above the Additional
Comments: box in this bug report. 

Also, if you open your Mozilla install directory you will find an item called
Mozilla Profile Manager. Quit Mozilla and then drag that Mozilla Profile Manager
item onto the Mozilla application icon. That will launch the profile manager.
Click the Create Profile button and create a new profile. Start Mozilla with
that new profile and report back in the bug if it also crashes. Thanks for your
help in testing Mozilla and reporting bugs. 

Comment 3

[Fanying Jen]

Here is the log, from MacOS X. Mozilla won't even give a crash log at all. It 
loads up the splash page and gone.

*** malloc[463]: Deallocation of a pointer not malloced: 0xffffffff; This could 
be a double free(), or free() called with the middle of an allocated block; 
Try setting environment variable MallocHelp to see tools to help debug

Comment 4

[Marcus Pallinger]

Are you running on UFS?
Do you have write access to Mozilla.app (and sub folders?)

Comment 5

[Ludovic Hirlimann]

Reporter is this always true ? have you tried with newer build ?
Please give more info (build id if you can etc ....) so it can be decide if this
bug is a bug or not ....

Comment 6

[Asa Dotzler [:asa]]

Worksforme with Mozilla 0.9.8 smi.bin build on OS X. 

Comment 7

[Steve Miller]

I have same experiance , 0.9.9 is that last build that workd for me in OS X 10.1.5