11711 - Characters comes up vertically when viewing the plain text message.

Status: VERIFIED WORKSFORME

(MailNews Core :: Composition, defect, P1)

Description

[Suresh]

Overview Description:  Type a plain text message and send it. When you view that
message the charecters show up vertically. Eg: If you type 'Test Test' during
composition, it shows up like this when viewing the message.
T
e
s
t

T
e
s
t

....
Steps to Reproduce:
1. Start messenger using Task | messenger.
2. Click new msg and compose a new msg. Click send. (Change your pref for plain
text compose).
3. View that message. The body of the message is displayed vertically.

Actual Results:
T
e
s
t

T
e
s
t.

Expected Results:  Test Test

Build Date & Platform Bug Found:  1999-08-11-09 build, Win32.

Additional Information:
1. Esther is also seeing this problem.
2. I couldn't reproduce this problem again.
3. I saw this when I changed my prefs from html compose to plain text compose.
4. I saw this again when I was replying to a plain text message, although the
original message was sent ok. Only in the replied message the charecters are
displayed vertically.

Comment 1

[Suresh]

reassigning to rhp.

Comment 2

[rhp (gone)]

Hi Akkana,
The past couple of days, we've been seeing some weird results sending plain
text messages. It seems that from time to time, we are getting some incorrect
plain text from ender.

The other day, we were seeing messages like:

"This is a test line"

being returned as:

"Thisisatestline"

Is this something you have seen?

- rhp

Comment 3

[Akkana Peck]

The plaintext editor got mangled when the editor APIs changed; some of the rules
aren't operating properly.  Cc'ing Joe for rules issues.  Mail/news people, how
important is the plaintext editor for M9?  I'm provisionally marking this M10
(but early M10!) but will start looking at it today.  Say so if it needs to be
an M9 blocker.

Comment 4

[lchiang]

Since the default is to use html mail compose, most people will use the html
mail compose window so this is not a big issue for M9 release as long as it's
fixed in early M10 (like you said :-).  We can release note for M9.

However, I know some internal folks such as mcafee probably uses the plain text
editor so I'll just cc: mcafee on this.

Comment 5

[Joe Francis]

snarfing bug from akkana

Comment 6

[Joe Francis]

accepting bug

Comment 7

[Chris McAfee]

Yes, I would like to see plain text fixed.
HTML mail doesn't work for ? a majority of
my mail/news recipients, so I would argue for
a higher priority.

Comment 8

[Ninoschka Baca]

Build 1999082414M9: Linux/Redhat 6.0

I've seen this on Linux too. Originally I was using an IMAP account using HTML.
Then I switched my prefs to a POP account using plain text. When creating my
first message I typed "test". After receiving and viewing the message it looked
like this:

t
e
s
t

I created a second message and the problem did not occur.

Comment 9

[Joe Francis]

am i to take it that this problem is gone?

can someone give me step by step on how to get the mail compose to be in
plaintext mode?

Comment 10

[lchiang]

No, the problem is not gone.  It seems to appear the first time switching to
plain text mail compose and sending.  I'll ask someone to help you with the
preference.

Comment 11

[esther]

1. With apprunner closed, open your prefs.js file in an editor.
2. Add this line to your prefs.js file, then save your prefs.js file:
user_pref("mail.identity.id0.compose_html", false);
Note: for "id0" use the id# you have in your prefs.  If you have multiple
identities, I add this line for each identity.
3. Launch Messenger
4. Click New Msg
If you see a plain text signature and you can't add attributes to the text you
type, you are using the plain text editor.

Note: this line was entered to my prefs.js file I created not from a migrated
4.x pref.

Comment 12

[Joe Francis]

As they say in Tap: These go to 11.

Comment 13

[buster]

Joe:  please work on this as your highest priority bug this week.  It really
needs to get done before M11 closes.

Comment 14

[lchiang]

(target milestone is M11 or M12 - add to mail beta tracking bug)

Comment 15

[buster]

joe, what's the status on this one?  of your M11 bugs, this is the highest
priority.  if a fix is close, we should get it in.  Otherwise M12.

Comment 16

[buster]

assigning to myself

Comment 17

[buster]

is anybody still seeing this?  I tried for a while to get it to happen (using an
imap account) with no luck.  Hard to believe it matters if it's imap or pop.

Comment 18

[lchiang]

I have not heard about this lately.  Let me query my group on this and report
back.

Comment 19

[Akkana Peck]

I don't see this on Linux with a 9/30 pm build; the message comes through
correctly with no extra newlines.

Comment 20

[lchiang]

So far, no one has seen this for a long time.  Buster: you can mark worksforme
if you like and we can retest again when we verify this.

Comment 21

[buster]

it seems joe's recent changes have fixed this

Comment 22

[fenella]

Win NT (1999-10-19-08 M11)
Linux (1999-10-19-08 M11)
I do not see this problem on Win_nt 4.0