Closed
Bug 1171844
Opened 10 years ago
Closed 10 years ago
User can not revert the settings once the background colour and text colour are same
Categories
(Firefox :: Settings UI, defect)
Tracking
()
RESOLVED
WORKSFORME
People
(Reporter: kapil487, Unassigned)
Details
Attachments
(1 file)
65.76 KB,
image/jpeg
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Details |
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.81 Safari/537.36
Steps to reproduce:
Step1. Open the Firefox and go to Options-->Content and change the background colour and text colour to white (In general to same colour)
Step 2. Open the browser again and now user wants to get default setting for background and text colours so go to Options-->Content
Actual results:
Step1. The colour of the background and text are changed successfully
Step2. User is not able to see anything except some of the check boxes and dropdowns. There is no way that user can change the text and background colour
I have uninstalled the Mozilla and reinstall it again but still the user faces the same problem of not seeing anything on the page so user can not change the setting for colours of Background and text
Because of this problem the Mozilla becomes unusable on that box which is a serious issue
Expected results:
The expectation is that either the changing of the background colour and text colour to same colour should be stopped or once we uninstall and reinstall mozilla it should take us to the default settings
Second option is not possible because reinstalling Firefox without deleting the profile doesn't remove the modifications you did previously to your profile. You need to delete the profile when uninstalling Firefox.
Anyway, you can reset it to fix issues with prefs, it's faster.
https://support.mozilla.org/en-US/kb/reset-firefox-to-fix-most-problems
Component: Untriaged → Preferences
Comment 2•10 years ago
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We could add a simple check that they are not the exact same color, but if the two colors are very close (#ffffff vs. #fffffe) for example, then that check will fail but it will still be equally unusable.
I'm not sure what we can do here, besides introduce a color contrast algorithm and either block or provide an override when there isn't enough contrast.
I think the other route would be to force the preferences to disregard the color preferences altogether, though that may cause issues with accessibility.
(In reply to Loic from comment #1)
> Second option is not possible because reinstalling Firefox without deleting
> the profile doesn't remove the modifications you did previously to your
> profile. You need to delete the profile when uninstalling Firefox.
>
> Anyway, you can reset it to fix issues with prefs, it's faster.
> https://support.mozilla.org/en-US/kb/reset-firefox-to-fix-most-problems
Refreshing the firefox from troubleshoot worked
Thanks
Comment 4•10 years ago
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Marking as Resolved WFM (based on comment 3).
Status: UNCONFIRMED → RESOLVED
Closed: 10 years ago
Resolution: --- → WORKSFORME
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Description
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