1174007 - [ADBE 4005687] Flash crash in F1634110993____________________________________ on superstadia.com

Status: RESOLVED INCOMPLETE

(External Software Affecting Firefox Graveyard :: Flash (Adobe), defect)

Description

[Chris Peterson [:cpeterson]]

This bug was filed from the Socorro interface and is 
report bp-26d1ec51-ab39-4d11-9d54-1fc322150605.
=============================================================

The Flash game superstadia.com was the top crashing Flash site in May. There were multiple crash signatures, but this stack trace is the second most common, accounting for 17% of superstadia.com crashes. (The most common superstadia.com crash signature is bug 1174002).

https://crash-stats.mozilla.com/search/?product=Firefox&process_type=plugin&url=%3Dhttp%3A%2F%2Fwww.superstadia.com%2Fsites%2Fdefault%2Fsuperstadia%2Fsuperstadia.swf

Frame 	Module 	Signature 	Source
0 	npswf32_17_0_0_134.dll 	F1634110993____________________________________ 	F_1948725653_______________________________:16113
1 	npswf32_17_0_0_134.dll 	F_1942825133_________ 	F_1948725653_______________________________:16547
2 	npswf32_17_0_0_134.dll 	F_433506135_______ 	F_1948725653_______________________________:1158
3 	npswf32_17_0_0_134.dll 	F_324160022___________ 	
4 	npswf32_17_0_0_134.dll 	F_682491847___________________________ 	F_604679557______________________________________________:841
5 	npswf32_17_0_0_134.dll 	F1905979889______________ 	F_245364498_________________________________________:1058
6 	npswf32_17_0_0_134.dll 	F1151864417___________ 	F_245364498_________________________________________:1274
7 	npswf32_17_0_0_134.dll 	npswf32_17_0_0_134.dll@0x6172af 	
8 	npswf32_17_0_0_134.dll 	F870086258_______________________________ 	F_245364498_________________________________________:3047
9 	npswf32_17_0_0_134.dll 	F_458799790____________________ 	F_245364498_________________________________________:678
10 	npswf32_17_0_0_134.dll 	F_1440603502__________________ 	F_604679557______________________________________________:381
11 	npswf32_17_0_0_134.dll 	F626750528______________________________________________________________________ 	F_570527279_____________________________________________________:193
12 	npswf32_17_0_0_134.dll 	F_583618063__________________________________________________________________ 	F1466213____________________________________________:3300
13 	npswf32_17_0_0_134.dll 	F_1357242165_______________________________________ 	F1466213____________________________________________:3079
14 	npswf32_17_0_0_134.dll 	F1718314630________________________ 	F_919722739________________________________:13410
15 	npswf32_17_0_0_134.dll 	F_1995396427_________________ 	F_919722739________________________________:13878
16 	npswf32_17_0_0_134.dll 	F1546913566_____________________________________ 	F_578802783_______________________________________________________________:4239
17 	npswf32_17_0_0_134.dll 	F1187989989____________________________________________ 	F_578802783_______________________________________________________________:408
18 	user32.dll 	InternalCallWinProc 	
19 	user32.dll 	UserCallWinProcCheckWow 	
20 	user32.dll 	CallWindowProcAorW 	
21 	user32.dll 	CallWindowProcW 	
22 	xul.dll 	mozilla::plugins::PluginInstanceChild::FlashThrottleAsyncMsg::Run() 	dom/plugins/ipc/PluginInstanceChild.cpp
23 	xul.dll 	MessageLoop::RunTask(Task*) 	ipc/chromium/src/base/message_loop.cc
24 	xul.dll 	MessageLoop::DeferOrRunPendingTask(MessageLoop::PendingTask const&) 	ipc/chromium/src/base/message_loop.cc
25 	xul.dll 	MessageLoop::DoDelayedWork(base::TimeTicks*) 	ipc/chromium/src/base/message_loop.cc
26 	xul.dll 	base::MessagePumpForUI::DoRunLoop() 	ipc/chromium/src/base/message_pump_win.cc
27 	xul.dll 	base::MessagePumpWin::RunWithDispatcher(base::MessagePump::Delegate*, base::MessagePumpWin::Dispatcher*) 	ipc/chromium/src/base/message_pump_win.cc
28 	xul.dll 	base::MessagePumpWin::Run(base::MessagePump::Delegate*) 	ipc/chromium/src/base/message_pump_win.h
29 	xul.dll 	MessageLoop::RunInternal() 	ipc/chromium/src/base/message_loop.cc
30 	xul.dll 	MessageLoop::RunHandler() 	ipc/chromium/src/base/message_loop.cc
31 	xul.dll 	MessageLoop::Run() 	ipc/chromium/src/base/message_loop.cc
32 	xul.dll 	XRE_InitChildProcess 	toolkit/xre/nsEmbedFunctions.cpp
33 	plugin-container.exe 	content_process_main(int, char** const) 	ipc/contentproc/plugin-container.cpp
34 	plugin-container.exe 	wmain 	toolkit/xre/nsWindowsWMain.cpp
35 	plugin-container.exe 	__tmainCRTStartup 	f:/dd/vctools/crt/crtw32/startup/crt0.c:255
36 	kernel32.dll 	BaseProcessStart

Comment 1

[Jeromie Clark]

Chris, I'm wondering if this is the complete picture.  When I search for this signature during the span of May 1 - May 30, I'm only seeing ~350 reports.  

It doesn't look like I have permission to see the URL field or use it in a search, but I'm wondering if there are multiple signatures involved given that this is hitting your topcrash list.

I'm pulling the stacks for crashes in the current version and will follow up with a bug number shortly.

Comment 2

[Jeromie Clark]

This is ADBE 4005687.

I was trying to fragment the signature search on windows version (I'm curious about whether this is specific to a particular OS version and architecture), but I get really weird results from fragmenting on platform version.  Is there a better way?  I didn't see any good options.

Comment 3

[(No longer employed by Mozilla) Aaron Klotz]

(In reply to Jeromie Clark from comment #2)
> This is ADBE 4005687.
> 
> I was trying to fragment the signature search on windows version (I'm
> curious about whether this is specific to a particular OS version and
> architecture), but I get really weird results from fragmenting on platform
> version.  Is there a better way?  I didn't see any good options.

David, any suggestions for Jeromie?

Comment 4

[(Away)]

The platform version field is a little weird, but the results are still usable. It splits on words, so "6.1.7601 service pack 1" counts as a tally for "6.1.7601" and "service" and "pack" and "1".

https://crash-stats.mozilla.com/search/?signature=%3DF1634110993____________________________________&date=%3E4%2F4%2F2015&_facets=signature&_facets=build_id&_facets=version&_facets=release_channel&_facets=platform_version&_facets=cpu_arch&_columns=date&_columns=signature&_columns=product&_columns=version&_columns=build_id&_columns=platform#facet-platform_version

If you ignore anything that doesn't look like a Windows build number, then you get the results you're looking for. Looks like this signature has a pretty typical distribution of Windows versions, although it's only seen on 32-bit browser builds.

Comment 5

[Chris Peterson [:cpeterson]]

(In reply to Jeromie Clark from comment #1)
> Chris, I'm wondering if this is the complete picture.  When I search for
> this signature during the span of May 1 - May 30, I'm only seeing ~350
> reports.  

This crash signature is not a top crash, but I thought it was worth investigating because superstadia.com was the website with the most plugin crashes (of any crash signature) in May. Crashing more than Facebook or YouTube, let alone almost 2x more than Facebook and YouTube combined, is quite unusual! This bug's crash signature was superstadia.com's top crash signature.

Rank    Url                         Count   %
1       http://www.superstadia.com/ 2326    0.90 %
2       https://www.facebook.com/   1399    0.54 %
3       https://www.youtube.com/    1393    0.54 %

Comment 6

[Jeromie Clark]

Sure, I was just wondering whether there were additional signatures that I should be looking at since this one covers 350 of the 2326 crashes, or if the others were unrelated to Flash.

Comment 7

[Jeromie Clark]

@dmajor - thanks, that's exactly what I was looking for.

Comment 8

[Jeromie Clark]

This looks resolved to me.  I'm only seeing one crash on this signature at this point.

Comment 9

[u597032]

(In reply to Jeromie Clark from comment #8)
> This looks resolved to me.  I'm only seeing one crash on this signature at
> this point.

Yeah