Compacting Problems - some lost messages and some header information lost

RESOLVED INCOMPLETE

Status

Thunderbird
Folder and Message Lists
--
critical
RESOLVED INCOMPLETE
3 years ago
2 years ago

People

(Reporter: Jardin-Helvetia, Unassigned)

Tracking

({dataloss})

31 Branch
dataloss

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [dupeme?])

(Reporter)

Description

3 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0
Build ID: 20150525141253

Steps to reproduce:

After compacting folders, there are always some messages missing, usually it happens, that  the sender and subject is missing, while the content is still available! I'm not sure, if there are still other issues, like changing the subject and the content of a mail has been done. 
Version 31.7.0, as well some earlier versions, I'm using Thunderbird since about 2009

Comment 1

3 years ago
Are the messages that are missing in a pop account?
Does this also happen with version 38?
Please backup your thunderbird profile before updating.
Severity: normal → critical
Flags: needinfo?(Heiner.Schmitt)
Keywords: dataloss

Comment 2

3 years ago
> Version 31.7.0, as well some earlier versions, I'm using Thunderbird since about 2009
version 31.7.0 came out about a month ago. 
For now many months have you seen this behavior?
(Reporter)

Comment 3

3 years ago
(In reply to Wayne Mery (:wsmwk, use Needinfo for questions) from comment #1)
> Are the messages that are missing in a pop account? no, in an IMAP Account
> Does this also happen with version 38? I d'ont know, since a certain time I'm not compacting anymore!
> Please backup your thunderbird profile before updating. I will do so, maybee next time
(Reporter)

Comment 4

3 years ago
(In reply to Wayne Mery (:wsmwk, use Needinfo for questions) from comment #2)
> > Version 31.7.0, as well some earlier versions, I'm using Thunderbird since about 2009
> version 31.7.0 came out about a month ago. 
> For now many months have you seen this behavior?

I cann't remember, it happend since a long time, maybe some years.
Flags: needinfo?(Heiner.Schmitt)
(Reporter)

Comment 5

3 years ago
(In reply to Jardin-Helvetia from comment #4)
> (In reply to Wayne Mery (:wsmwk, use Needinfo for questions) from comment #2)
> > > Version 31.7.0, as well some earlier versions, I'm using Thunderbird since about 2009
> > version 31.7.0 came out about a month ago. 
> > For now many months have you seen this behavior?
> 
> I can't remember, it happened since a long time, maybe some years.
Sometimes only the header was empty, but the contents still there

Comment 6

3 years ago
What addons do you have installed, listed in Tools | addons | extensions?
Summary: Compacting Problems → Compacting Problems - some lost messages and some header information lost
Whiteboard: [dupeme?]

Comment 7

2 years ago
Jardin?

(In reply to Wayne Mery (:wsmwk, use Needinfo for questions) from comment #6)
> What addons do you have installed, listed in Tools | addons | extensions?
Flags: needinfo?(Heiner.Schmitt)
Whiteboard: [dupeme?] → [closeme 2016-02-15][dupeme?]

Comment 8

2 years ago
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Last Resolved: 2 years ago
Flags: needinfo?(Heiner.Schmitt)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2016-02-15][dupeme?] → [dupeme?]
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