Closed Bug 1174819 Opened 10 years ago Closed 10 years ago

Thunderbird went into a 100% CPU loop during normal processing, now loops at startup. OK in Safe Mode

Categories

(Thunderbird :: Untriaged, defect)

Product:
Thunderbird
Component:
Untriaged
Version:
41 Branch
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 1176298

People

(Reporter: zarchasmpgmr, Unassigned)

Details

(Keywords: perf, Whiteboard: [addon:Provider For Google Calendar])

User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/45.0.2427.7 Safari/537.36 Steps to reproduce: Win 8.1 x64. Over the weekend, Daily build 20150613 (I believe) went into a 100% CPU loop. When I looked at it this morning, the script timeout window was there. I responded to continue, and Tbird continued to loop. Unfortunately, I did not get the name of the script that was hanging. Actual results: I eventually killed the process as I had to restart to pick up MS Patch Tuesday maintenance. Now Thunderbird loops at 100% consistently at startup, however in Safe Mode it does work. Daily has been updated to 20150615 by using another profile., and all add-ons were updated under safe mode. I created a full dump using Process Explorer and I am attaching it.
Link to ZIPped dump file of running process created by ProcessExplorer: https://drive.google.com/file/d/0B-fb5cpBflL4VXFFX2V4dkx6RkE/view?usp=sharing
I did restart Daily, and it does appear to be very slowly loading information. I will see if I can discern some more information, and hopefully also get script timeout information, if the box shows up.
Keywords: perf
Summary: Thunderbird went into a 100% CPU loop during normal processing, now loops at startup → Thunderbird went into a 100% CPU loop during normal processing, now loops at startup. OK in Safe Mode
It does appear to be tied to an add-on. I am going through the slow and mundane process of figuring out which one.
THanks. Please let us know which one. And put the name in the whiteboard if you are able
Status: UNCONFIRMED → RESOLVED
Closed: 10 years ago
Resolution: --- → INVALID
Whiteboard: [addon:xxxx]
It took me a few days, but I found it, it's Provider for Google Calendar. I will send a note to the developer of that add-on. Something has recently changed with Google authentication, as the Google Contacts add-on no longer works either; it now continually requests passwords. I have a feeling that particular add-on has been abandoned.
Bug 1176298 has been opened with Calendar.
Resolution: INVALID → DUPLICATE
Whiteboard: [addon:xxxx] → [addon:Provider For Google Calendar]
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