Closed Bug 1177197 Opened 9 years ago Closed 9 years ago

Firefox app menu has no options other than Quit

Categories

(Firefox :: Untriaged, defect)

39 Branch
defect
Not set
normal

Tracking

()

RESOLVED DUPLICATE of bug 1181977

People

(Reporter: sunny.r.paradeshi, Unassigned)

Details

Attachments

(1 file)

Attached image firefox-quit.jpg
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:39.0) Gecko/20100101 Firefox/39.0
Build ID: 20150618135210

Steps to reproduce:

Click on 'Firefox' on the menu bar.


Actual results:

The dropdown options are 'Quit (cmd) Q'


Expected results:

There should be other options such as, Preferences, Services, About etc.
Fixed in FF39.
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Resolution: --- → DUPLICATE
Status: RESOLVED → REOPENED
Ever confirmed: true
Resolution: DUPLICATE → ---
Sunny reports at bug 1151345 comment #131 that he sees this bug even with my patch for that bug.
Status: REOPENED → NEW
Sunny, this is *not* an adequate bug report.

We need detailed, precise, written steps to reproduce.

Presumably one of your extensions is involved.  Please try to determine which one.  Start by disabling all of them, and seeing if the bug still happens in that state.
Sorry about that. You are right. It was an add-on called MyPoints. I only have Firebug and then this. We're good now. Thanks for helping me fix the issue! Much appreciated.
Status: NEW → RESOLVED
Closed: 9 years ago9 years ago
Resolution: --- → WORKSFORME
We're not quite finished yet.

What is MyPoints?  Where do you get it?  What's its home page?

When MyPoints is enabled, does this bug happen every time you start Firefox, or only some of the time?  If only some of the time, what do you need to do to make the bug happen?
So far, when I disable that add-on and restart firefox the issue seems to go away. When I enable the add-on the issue comes back. Easy replication! It's an add-on that is active all the time checking for websites that load and present you with various options of collecting points that you can redeem later. The add-on itself is available at https://www.mypoints.com/emp/u/shopping-extension/install.vm.
Thanks, Sunny.

I frankly don't trust that extension.  So I'm going to need to wait until I can test it in a disposable VM, which I'm afraid won't be until next week.

In the meantime, at least you know how to work around the bug.
Hi Steven,

I can reproduce the bug on my XULRunner application (OutWit Hub), even if I apply your patch, and even if I build with latest mozilla-central (41).

Here's what we found, hope this will help :

The application is a very simple "launcher" with a big extension, so maybe the launching time is part of the problem.

The bug does not occur if I remove extensions.ini AND run the application with the profile manager.
Also, it does not occur on a restart (using Ci.nsIAppStartup.eRestart parameter), only on a quit.

It was working well on XULRunner 35.

Since I can reproduce the bug every time, feel free to ask me anything to test or investigate.

Regards,
Pierre, please provide a publicly accessible way to reproduce your bug.
Resolution: WORKSFORME → DUPLICATE
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