1178414 - Marketplace reports offline while being online

Status: RESOLVED WORKSFORME

(Marketplace Graveyard :: General, defect, P2)

Description

[Gabriela [:gaby2300]]

User-Agent: Mozilla/5.0 (Mobile; rv:41.0) Gecko/41.0 Firefox/41.0

Comment 1

[Gabriela [:gaby2300]]

Attachment: dev-log-main.log

Comment 2

[Gabriela [:gaby2300]]

Sorry for the incomplete report. It's the first time I use this system.
Marketplace reports offline while being online

Comment 3

[Naoki Hirata :nhirata (please use needinfo instead of cc)]

[Blocking Requested - why for this release]:

Comment 4

[David Durst [:ddurst]]

Assigning to mat for investigation because we suspect these are all the same root issue (online/offline not reporting/registering correctly).

Comment 5

[Mathieu Pillard [:mat]]

Those logs are incomplete, it's hard to get a full picture of what you were doing. Were you using the Marketplace app or loading Marketplace in a browser ? Did you install addons or a different Marketplace app ? Can you try to give precise steps to reproduce ?

It could be another dupe of bug 1177847, if it happens with those STRs:
- Disable wifi/data network connection
- Launch Marketplace
- Re-enable wifi/data network connection (either because you move to a place with a previously stored wifi network, or you re-enable network connection using the notification area)
- Marketplace still displays the "you're offline" message.

Comment 6

[Gabriela [:gaby2300]]

I was using the Marketplace app. I was trying to find and install some apps but I couldn't due to Marketplace reporting to be offline when it actually wasn't.

1 Open Marketplace app when connected via wifi.
2 Reports to be offline when it's not.

Comment 7

[Mathieu Pillard [:mat]]

Well, I can't reproduce it. It may be intermittent, or maybe I need something else to trigger it. I suspect it's a platform bug in any case. Can open the browser to http://virgule.net/tmp/online.html next time that happens and report what the alert says when you load that page ?

Comment 8

[Gabriela [:gaby2300]]

I will do so next time it happens.

Comment 9

[Mahendra Potharaju [:mahe]]

Removed nomination as we cannot reproduce. Need clear STR. 

Thanks

Comment 10

[Gabriela [:gaby2300]]

It works for me too. As I was the reporter I suppose I can change the status to FIXED?

Comment 11

[Mathieu Pillard [:mat]]

I could never reproduce it ; we didn't change anything in Marketplace, so we never fixed anything, which is why I closed it as WORKSFORME.

Related, but different issue we do need to fix btw : bug 1177847.

Comment 12

[Gabriela [:gaby2300]]

Sure, thanks!