Closed Bug 1178600 Opened 9 years ago Closed 8 years ago

crash in AppleIntelHD3000GraphicsGLDriver@0x6942e

Categories

(Core :: Graphics: CanvasWebGL, defect)

Product:
Core
Component:
Graphics: CanvasWebGL
Platform:
x86_64
macOS
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED WONTFIX
Tracking Flags:
Tracking Status
platform-rel --- ?

People

(Reporter: jujjyl, Unassigned)

Details

(Keywords: crash, Whiteboard: [gfx-noted] [platform-rel-Intel])

Crash Data

This bug was filed from the Socorro interface and is 
report bp-95aa5568-dcb7-4c7c-beaf-024c92150629.
=============================================================

STR: 1. Visit https://www.khronos.org/registry/webgl/sdk/tests/conformance/extensions/webgl-draw-buffers.html?webglVersion=1

Observed: Firefox crashes.

The crash was tested to occur on 

MACBOOK_AIR_OSX
---------------

MacBook Air (13-inch, Mid 2011)
OS X Lion 10.7.5
1.7GHz Intel Core i5
4GB 1333 MHz DDR3
1440x900 pixels display
Intel HD Graphics 3000 384MB
	- Vendor: Intel (0x8086)
	- Device ID: 0x0116
	- Revision ID: 0x0009
Firefox Nightly 41.0a1 (2015-06-29)
The crash did not occur on any of 

MACBOOK_AIR_WIN
---------------

The same hardware as MACBOOK_AIR_OSX, but running Windows 7 Home Premium 64-bit in dual-boot mode.
System DirectX version: DirectX 11.0

Intel HD Graphics 3000:
	- igdumd64.dll, igd10umd64.dll:
		- version 9.17.10.3517
		- date 3/20/2014
		- DDI Version 10.1, WDDM 1.1, WHQL approved
Firefox Nightly 41.0a1 (2015-06-29)

MACBOOK_PRO_OSX
---------------

MacBook Pro (Retina, 15-inch, Early 2013)
OS X Yosemite v10.10.2
2.7GHz Intel Core i7-3740QM
16 GB 1600MHz DDR3
2880x1800 pixels display resolution
Integrated Graphics: Intel HD Graphics 4000 1024MB
	- Vendor: Intel (0x8086)
	- Device ID: 0x0166
	- Revision ID: 0x0009
	- gMux Version: 3.2.19 [3.2.8]
Discrete Graphics: NVIDIA GeForce GT 650M
	- Vendor: NVIDIA (0x10de)
	- Device ID: 0x0fd5
	- Revision ID: 0x00a2
	- ROM Revision: 3688
	- gMux Version: 3.2.19 [3.2.8]
Firefox Nightly 41.0a1 (2015-06-29)

MACBOOK_PRO_WIN
---------------

The same hardware as MACBOOK_PRO_OSX, but running Windows 8.1 Pro 64-bit in dual-boot mode.
System DirectX version: DirectX 11.0

NVIDIA GeForce GT 650M
	- nvd3dumx.dll, nvwgf2umx.dll:
		- version 10.18.13.5330
		- 6/17/2015
		- D3D Version 11.0, WDDM 1.3, not WHQL certified
Firefox Nightly 41.0a1 (2015-06-29)

MACMINI
-------

Mac Mini (Late 2012)
OS X 10.9.4
2.3GHz Intel Core i7
4 GB 1600 MHz DDR3
1280x720 pixels display resolution
Intel HD Graphics 4000, 1024 MB
	- Vendor: Intel (0x8086)
	- Device ID: 0x0166
	- Revision ID: 0x0009
Firefox Nightly 41.0a1 (2015-06-29)

MACPRO
------

Mac Pro (Late 2013)
OS X Yosemite 10.10.3
3.5GHz 6-Core Intel Xeon E5
32GB 1866MHz DDR3 ECC
1920x1080 pixels display
AMD FirePro D500 3072MB
	- Vendor: ATI (0x1002)
	- Device ID: 0x679e
	- Revision ID: 0x0000
	- ROM Revision: 113-C3861J-687
	- gMux Version: 4.0.11 [3.2.8]
	- EFI Driver Version: 01.00.687
Firefox Nightly 41.0a1 (2015-06-29)

NEXUS-4
-------

LG Nexus 4 (October 2012)
768x1280 pixels display
Chipset: Qualcomm APQ8064 Snapdragon S4 Pro
CPU: Quad-core 1.5 GHz Qualcomm Krait (ARMv7-A compatible)
2GB of RAM
GPU: Qualcomm Adreno 320
	- OpenGL ES 3.0, driver version v95.0
Android 5.0.1
Firefox Nightly 41.0a1 (2015-06-29)

NEXUS-5
-------

LG Nexus 5 (November 2013)
1080x1920 pixels display
Chipset: Qualcomm MSM8974 Snapdragon 800
CPU: Quad-core 2.3 GHz Qualcomm Krait 400 (ARMv7-A compatible)
2GB of RAM
GPU: Qualcomm Adreno 330
	- OpenGL ES 3.0, driver version v104.0
Android 5.1.1
Firefox Nightly 41.0a1 (2015-06-29)

NEXUS-10
--------

Samsung Nexus 10 (October 2012)
2560x1600 pixels display
Chipset: Samsung Exynos 5250
CPU: Dual-core 1.7 GHz ARM Cortex-A15
2GB of RAM
GPU: ARM Mali-T604
	- OpenGL ES 3.0
Android 4.4.4
Firefox Nightly 41.0a1
	- build id 20150629030210

SAMSUNG-GT
----------

Samsung GT-I9500 (April 2013)
1080x1920 pixels display
Chipset: Samsung Exynos 5 Octa 5410
CPU: Quad-core 1.6 GHz Cortex-A15 & quad-core 1.2 GHz Cortex-A7
2GB of RAM
GPU: Imagination PowerVR SGX544MP3
	- OpenGL ES 2.0
Android 5.0.1
 - This is an important device because it is part of the Firefox Content Performance Program, https://wiki.mozilla.org/Firefox/Content_Performance_Program
Firefox Nightly 41.0a1 (2015-06-29)

SURFACE
-------

Microsoft Surface Pro 2
Windows 8.1 64-bit
Intel Core i5-4200U @ 1.60GHz
8 GB of RAM
1920x1080 pixels display
Intel HD Graphics 4400
	- igdumdim64.dll, igd10iumd64.dll:
		- version 10.18.14.4170
		- date 3/31/2015
		- D3D version 11.1, WDDM 1.3, WHQL approved
Firefox Nightly 41.0a1 (2015-06-29)

WINDBOX
-------

Custom built desktop PC
Windows 8.1 Pro
Intel Core 2 Quad Q9400 @ 2.66GHz
4GB of RAM
2560x1440 pixels
System DirectX version: DirectX 11.0

NVIDIA GeForce 9600 GT
	- nvd3dumx.dll, nvwgf2umx.dll:
		- version 9.18.13.4052
		- date 8/19/2014
		- D3D level 10.0, WDDM 1.2, WHQL approved
Firefox Nightly 41.0a1 (2015-06-29)

HASWELL
-------

Custom built desktop PC
Windows 8.1 64-bit
3.0 GHz Intel 8-Core i7-5960X
16GB of RAM
3840x2160 pixels display
System DirectX version: DirectX 11.0

NVIDIA GeForce GTX 980, 12GB of RAM, driver version 347.52
	- nvd3dumx.dll, nvwgf2umx.dll:
		- version 9.18.13.4752
		- date 2/6/3015
		- D3D Version 11.1, WDDM 1.3, WHQL approved
Firefox Nightly 41.0a1 (2015-06-29)

HPOMEN
------

HP OMEN Pro 15 Notebook
Windows 10 Pro Insider Preview Build 10130
Intel Core i7-4720HQ @ 2.60GHz
8GB of RAM
1920x1080 pixels display
System DirectX version: DirectX 12.0

Integrated Graphics: Intel HD Graphics 4600, 4GB
	- igdumdim64.dll, igd10iumd64.dll:
		- version 10.18.15.4235
		- date 6/25/1025
		- D3D11.1, WDDM 2.0, WHQL approved

Discrete Graphics: NVIDIA Quadro K1100M, 6GB
	- nvd3dumx.dll, nvwgf2umx.dll:
		- version 9.18.13.5284
		- date 5/21/2015
		- D3D11.0, WDDM 2.0, WHQL approved 
Firefox Nightly 41.0a1 (2015-06-29)
Whiteboard: [gfx-noted]
Mass resolving WFM: signature(s) hasn't(/haven't) reported in past 28 days.
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → WORKSFORME
Reopening, as the above is not a valid grounds for closing this bug.

This bug refers to a crash in the official WebGL conformance suite, which we test the official WebGL implementation functionality against. Closing bugs on statistical basis loses valuable information for developers. Closing a bug as WORKSFORME means you have tried the bug on the target hardware and OS on the latest browser, and can verify that the steps no longer produce the bug. We should not close bugs on statistical grounds unless they were opened on statistical grounds in the first place, or if they don't have clear steps to repro. This bug has a clear STR attached to it. Edwin, could you please revisit and reopen any bugs you have closed which either refer to an official conformance suite and/or have a clear steps to repro?
Status: RESOLVED → REOPENED
Resolution: WORKSFORME → ---
Jukka, please retest this to see if it's still valid.
Flags: needinfo?(jujjyl)
Whiteboard: [gfx-noted] → [gfx-noted] [platform-rel-Intel]
platform-rel: --- → ?
Re-tested this today, and the crash still occurs. However, I just tested the stable Firefox channel, since Firefox is dropping OS X 10.7.5 support which the test system has. https://blog.mozilla.org/futurereleases/2016/04/29/update-on-firefox-support-for-os-x/ for reference. 

Closing this as a WONTFIX. On two other Mac systems with similar hardware (though not quite identical) and OS X El Capitan, the crash does not occur, so it is possible that this is fixed in later OS X releases.
Status: REOPENED → RESOLVED
Closed: 8 years ago → 8 years ago
Flags: needinfo?(jujjyl)
Resolution: --- → WONTFIX
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