1178706 - [First Time Experience]On Firefox OS Privacy Notice screen, if user long presses a link to open it in new window, user cannot exit the new window anymore.

Status: RESOLVED DUPLICATE of bug 1088461

(Firefox OS Graveyard :: Gaia::First Time Experience, defect, P2)

Description

[Shine(Leave from Mozilla)]

Attachment: logcat_Flame2.2_2300.txt

[1.Description]:
[Flame v2.2 & v3.0][Nexus5 v2.2 & v3.0][First Time Experience]Flash build or factory reset device to enter FTE, enter Firefox OS Privacy Notice screen, long press a link to open it in new window, then user cannot exit the new window anymore.
Found time: 23:00
See attachment: logcat_Flame2.2_2300.txt & VIDEO1446.3gp

[2.Testing Steps]: 
1. Flash build or factory reset device.
2. Enter FTE and connect a wifi AP.
3. Tap "Next" button to enter Geolocation screen.
4. Tap "More about your privacy" -> Tap any option to enter webpage.
5. Long press a link on the webpage and select "Open in new window".
6. Swipe screen and long press Home button.

[3.Expected Result]: 
6. User could exit the newly opened window by swiping screen or by long pressing Home button or adding a "x" icon on the window.

[4.Actual Result]: 
6. User cannot exit the new window anymore. If user wants to exit this screen, they must reboot device.

[5.Reproduction build]: 
Flame 2.2 version(Affected):
Build ID               20150628002505
Gaia Revision          0179935627012dfde3ca036c9a71035be463b7ad
Gaia Date              2015-06-26 21:13:44
Gecko Revision         https://hg.mozilla.org/releases/mozilla-b2g37_v2_2/rev/35e09270da3a
Gecko Version          37.0
Device Name            flame
Firmware(Release)      4.4.2
Firmware(Incremental)  eng.cltbld.20150628.035537
Firmware Date          Sun Jun 28 03:55:48 EDT 2015
Bootloader             L1TC000118D0

Flame 3.0 version(Affected):
Build ID               20150629134017
Gaia Revision          27fe0f4261e3685187769411f2f74cff19287b19
Gaia Date              2015-06-29 14:29:00
Gecko Revision         https://hg.mozilla.org/mozilla-central/rev/c26dbd63604d
Gecko Version          42.0a1
Device Name            flame
Firmware(Release)      4.4.2
Firmware(Incremental)  eng.cltbld.20150629.170951
Firmware Date          Mon Jun 29 17:10:03 EDT 2015
Bootloader             L1TC000118D0

N5 2.2 version (Affected):
Build ID               20150629162503
Gaia Revision          b39d4f5b4937592ded19ec65e113a74177ae1f86
Gaia Date              2015-06-29 13:01:35
Gecko Revision         https://hg.mozilla.org/releases/mozilla-b2g37_v2_2/rev/cefa70ef71e4
Gecko Version          37.0
Device Name            hammerhead
Firmware(Release)      5.1
Firmware(Incremental)  eng.cltbld.20150629.223845
Firmware Date          Mon Jun 29 22:39:02 EDT 2015
Bootloader             HHZ12f

N5 3.0 version (Affected):
Build ID               20150629134017
Gaia Revision          27fe0f4261e3685187769411f2f74cff19287b19
Gaia Date              2015-06-29 14:29:00
Gecko Revision         https://hg.mozilla.org/mozilla-central/rev/c26dbd63604d
Gecko Version          42.0a1
Device Name            hammerhead
Firmware(Release)      5.1
Firmware(Incremental)  eng.cltbld.20150629.170843
Firmware Date          Mon Jun 29 17:09:00 EDT 2015
Bootloader             HHZ12f

[6.Reproduction Frequency]: 
Always Recurrence,5/5

[7.TCID]: 
Free Test

Comment 1

[Shine(Leave from Mozilla)]

Attachment: VIDEO1446.3gp

Comment 2

[Sam Foster [:sfoster] (he/him)]

This should have been fixed in bug 1070058, if we're seeing this behaviour again, it may be a regression.

Comment 3

[Hermes Cheng (inactive after July 27, 2015)]

According comment 2, please help find regression window.

Comment 4

[Shine(Leave from Mozilla)]

Hi Hermes,
I have tried the oldest flame 2.2 build(Build ID 20141029160202) on our side, bug 1070058 has been fixed on the build, but this bug still can be reproduced, so it doesn't look like a regression.
Thanks!

Comment 5

[John Thomas [:Johnt]]

This issue occurs on our earliest central build as well. 

Result: User is will become stuck on Privacy Policy page.

Environmental Variables:
Device: Flame 2.2 full flash (319mb)
Build ID: 20140905090738
Gaia: 0de5fcdc11a15abdf8d64f28bed2abb30041ea4d
Gecko: 0d962e459db5
Gonk: a4f6f31d1fe213ac935ca8ede7d05e47324101a4
Version: 35.0a1 (2.2)
Firmware Version: v18D-1
User Agent: Mozilla/5.0 (Mobile; rv:35.0) Gecko/35.0 Firefox/35.0

Comment 6

[John Thomas [:Johnt]]

This issue also occurs on the Flame 2.1 and 2.0

Result: User is will become stuck on Privacy Policy page.

Environmental Variables:
Device: Flame 2.1 Kk full flash (319mb)
Build ID: 20150701001204
Gaia: 7080a7c28b0242f81d689d2339dfa1177e23f48f
Gecko: c201e76c63d1
Gonk: bd9cb3af2a0354577a6903917bc826489050b40d
Version: 34.0 (2.1)
Firmware Version: v18D-1
User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0

Environmental Variables:
Device: Flame 2.0 Kk full flash (319mb)
Build ID: 20150701000208
Gaia: 5552bf529d3d6775a968942e9afa6c1d4037362c
Gecko: 88eedcc6fd9b
Gonk: bd9cb3af2a0354577a6903917bc826489050b40d
Version: 32.0 (2.0)
Firmware Version: v18D-1
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0

Comment 7

[Hermes Cheng (inactive after July 27, 2015)]

How about the build after https://bugzilla.mozilla.org/show_bug.cgi?id=1070058#c44?

Comment 8

[Sam Foster [:sfoster] (he/him)]

This seems a plausible set of STR for end-users. 

[Blocking Requested - why for this release]: User can get stuck during the FTE, requiring a device restart to resume FTE and get the device functioning normally.

Comment 9

[Mahendra Potharaju [:mahe]]

QAAnalysts, Can you please confirm if this issue still exists?

Comment 10

[Max Murrell [MMurrell]]

Repros in the following Builds

Environmental Variables:(affected) 
Device: Flame 2.5
BuildID: 20151006030203
Gaia: 60cdaa3d3424db3432dc903e7f9c6c8fa099c06d
Gecko: 3edc8d4a1e198314f5d7ebd2967b85842beef602
Gonk: c4779d6da0f85894b1f78f0351b43f2949e8decd
Version: 44.0a1 (2.5) 
Firmware Version: v18D

Environmental Variables: (affected)
Device: Flame 2.2
BuildID: 20151006032504
Gaia: 5dd95cfb9f1d6501ce0e34414596ef3dd9c2f583
Gecko: fc588eb28eab
Gonk: bd9cb3af2a0354577a6903917bc826489050b40d
Version: 37.0 (2.2) 
Firmware Version: v18D

Environmental Variables: (affected)
Device: Aries 2.5
BuildID: 20151008110640
Gaia: 4973f57cd8f9a62a95f783a24eac32da2bde99fc
Gecko: a955ea9382afedd66ea0da21fcd2932465168d84
Gonk: 2916e2368074b5383c80bf5a0fba3fc83ba310bd
Version: 44.0a1 (2.5) 
Firmware Version: D5803_23.1.A.1.28_NCB.ftf

Comment 11

[Sxean Lee-David [:sxean]]

This bug REPROs on these builds:

Environmental Variables:
Device: Flame 2.2
BuildID: 20151006032504
Gaia: 5dd95cfb9f1d6501ce0e34414596ef3dd9c2f583
Gecko: fc588eb28eab
Gonk: bd9cb3af2a0354577a6903917bc826489050b40d
Version: 37.0 (2.2) 
Firmware Version: v18D
User Agent: Mozilla/5.0 (Mobile; rv:37.0) Gecko/37.0 Firefox/37.0


Environmental Variables:
Device: Flame 2.5
BuildID: 20150629010206
Gaia: 8a1e4ae522c121c5cacd39b20a5386ec9055db82
Gecko: eaf4f9b45117
Gonk: a4f6f31d1fe213ac935ca8ede7d05e47324101a4
Version: 41.0a1 (2.5) 
Firmware Version: v18D
User Agent: Mozilla/5.0 (Mobile; rv:41.0) Gecko/41.0 Firefox/41.0


Environmental Variables:
Device: Flame 2.5
BuildID: 20151006030203
Gaia: 60cdaa3d3424db3432dc903e7f9c6c8fa099c06d
Gecko: 3edc8d4a1e198314f5d7ebd2967b85842beef602
Gonk: c4779d6da0f85894b1f78f0351b43f2949e8decd
Version: 44.0a1 (2.5) 
Firmware Version: v18D
User Agent: Mozilla/5.0 (Mobile; rv:44.0) Gecko/44.0 Firefox/44.0


Environmental Variables:
Device: Aries 2.5
BuildID: 20151008110640
Gaia: 4973f57cd8f9a62a95f783a24eac32da2bde99fc
Gecko: a955ea9382afedd66ea0da21fcd2932465168d84
Gonk: 2916e2368074b5383c80bf5a0fba3fc83ba310bd
Version: 44.0a1 (2.5) 
Firmware Version: D5803_23.1.A.1.28_NCB.ftf
User Agent: Mozilla/5.0 (Mobile; rv:44.0) Gecko/44.0 Firefox/44.0

RESULTS for all Builds above:
When tap at the link "More about your privacy" then opening with web browser,
long pressing a link on the webpage and selecting "Open in new window" doesn't allow you to exit the webpage even when Long pressing the Home Key.

Comment 12

[Jayme Mercado [:JMercado] (Inactive 3/4/2016)]

Mahendra this issue still occurs on the latest builds for Flame and Aries.

Comment 13

[Mahendra Potharaju [:mahe]]

Thank you Jayme. 

Sam, I set this a P2 priority as phone becomes unusable when this situation occurs. 

THanks

Comment 14

[Mahendra Potharaju [:mahe]]

Clearing NI

Comment 15

[Sam Foster [:sfoster] (he/him)]

The context menu for links includes: 
Copy Link, Open in new window, Open in new private window, Pin, Save linked file, Share link, Cancel. 

I dont think any of those are things we want to do in the FTE, so I'm leaning towards just disabling the long-press/context menu entirely for the browser in FTU. What do you think? I can see how you might want to share/save the link for later review, but its not clear how that would work in the context of the (linear) FTU flow.

Comment 16

[Jayme Mercado [:JMercado] (Inactive 3/4/2016)]

This issue is actually a dupe of bug 1088461.  It has been written many times and its always duped to this one.

Comment 17

[Sam Foster [:sfoster] (he/him)]

(In reply to Jayme Mercado [:JMercado] from comment #16)
> This issue is actually a dupe of bug 1088461.  It has been written many
> times and its always duped to this one.
> 
> *** This bug has been marked as a duplicate of bug 1088461 ***

Yep, but this time it was marked as blocking 2.5. Should we transfer the flag to bug 1088461?

Comment 18

[Sam Foster [:sfoster] (he/him)]

Cancelling ni, we landed this in bug 1088461.